16 Customer Service Agent Jobs in Johor Bahru - August 2026

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Showing 16 jobs results for "customer service agent" in Johor Bahru

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Customer Service Assistant

Customer Service Assistant Customer Service Assistant

SLS Bearings (Malaysia) Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Full Time

Fresh Graduates

Johor Bahru, Johor

Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
Stay updated on product knowledge, industry trends, and company updates to better assist customers
Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...

Customer service Phone Skills

Posted

a day ago

Chat Available

Customer Service Assistant Customer Service Assistant

HLA Garment (Malaysia) Sdn Bhd

MYR2,000 - MYR2,500 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Johor Bahru, Johor

Operate the POS system accurately for sales, refunds, and exchanges.
Perform basic pants alterations (e.g., hemming) after receiving the required training, where applicable.
Maintain store cleanliness, visual merchandising standards, and an attractive shopping environment. ...

Retail Customer Service

Posted

8 days ago

Customer Support Assistant Customer Support Assistant

SLS Bearings (Malaysia) Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Full Time

Fresh Graduates

Johor Bahru, Johor

Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
Stay updated on product knowledge, industry trends, and company updates to better assist customers
Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...

Customer service Phone Skills

Posted

11 days ago

Customer Service (Fulltime) IMMEDIATE Customer Service (Fulltime) IMMEDIATE

SMART READY SDN BHD

MYR1,900 - MYR2,500 Per Month

Full Time

Johor Bahru

Handle guest check-in and check-out according to company guidelines.
Manage incoming and outgoing calls, emails, and guest messages professionally.
Provide accurate information about homestay policies, facilities, and local attractions. ...

Posted

20 days ago

English and BM_Customer Service (Free Ride) English and BM_Customer Service (Free Ride)

JEV Management & Trading

MYR2,100 - MYR2,800 Per Month

Full Time

Johor Bahru

Basic computer skills
Able to work in a fast paced environment
Willing to work rotational shifts, including weekends and public holidays ...

Posted

24 days ago

Customer Service Assistant Customer Service Assistant

Growth Well Industry Sdn Bhd

MYR2,000 - MYR2,800 Per Month

Full Time

Johor Bahru

Professional development
Mandarin (Required)
Bahasa (Required) ...

Posted

25 days ago

Customer Service Assistant Customer Service Assistant

KOMARK

MYR1,700 - MYR2,000 Per Month

Full Time

Johor Bahru

Prepare and manage Customs declarations, transportation, and shipment documentation.
Prepare Delivery Orders (DO) and Invoices accurately and in a timely manner.
Maintain and control the distribution of Customer Specification Change Notices. ...

Posted

a month ago

Customer Service Assistant Customer Service Assistant

Komark

MYR1,700 - MYR2,000 Per Month

Full Time

Johor Bahru

Prepare and manage Customs declarations, transportation, and shipment documentation.
Prepare Delivery Orders (DO) and Invoices accurately and in a timely manner.
Maintain and control the distribution of Customer Specification Change Notices. ...

Posted

a month ago

CUSTOMER SERVICE ASSISTANT CUSTOMER SERVICE ASSISTANT

SEATRADE AGENCY SERVICES SDN BHD

MYR2,000 - MYR3,500 Per Month

Full Time

Johor Bahru

Work closely with the sales and operations teams to meet sales objectives and enhance customer satisfaction.
Able to communicate in Mandarin as the role requires frequent communication with Mandarin-speaking clients and business partners.
Minimum SPM, Diploma, or equivalent qualification with at least 1–2 years of relevant working experience in customer service, logistics, transportation, or a related field. ...

Posted

a month ago

L1 Support Customer Service Officer ( Mandarin Speaker) L1 Support Customer Service Officer ( Mandarin Speaker)

Antasis

Undisclosed

Full Time

Johor Bahru

Proficiency in spoken and written Mandarin and English to support Mandarin-speaking customers effectively.
Good problem-solving skills and the ability to follow structured processes and guidelines.
Comfort with using customer service software, ticketing systems, and basic computer applications. ...

Posted

8 days ago

L1 Support Customer Service Officer ( Mandarin Speaker) L1 Support Customer Service Officer ( Mandarin Speaker)

Antasis

Undisclosed

Full Time

Johor Bahru

Proficiency in spoken and written Mandarin, with good command of English; additional languages are an advantage.
Previous experience in a contact center, helpdesk, or customer service environment is preferred but not mandatory.
Comfort with using computer systems, CRM or ticketing tools, and basic troubleshooting steps. ...

Posted

11 days ago

CUSTOMER SUPPORT ASSOCIATE (ENTRY LEVEL) CUSTOMER SUPPORT ASSOCIATE (ENTRY LEVEL)

Medini 9

MYR2,100 - MYR2,800 Per Month

Full Time

Johor Bahru

Record customer interactions and update information in the system.
Follow company procedures and service guidelines.
Coordinate with internal teams to ensure effective issue resolution. ...

Posted

17 hours ago

Call Center Specialist Call Center Specialist

DayOne

Undisclosed

Full Time

Johor Bahru

Posted

18 days ago

Call Center Specialist Call Center Specialist

Day One

Undisclosed

Full Time

Johor Bahru

Key Responsibilities
Handle multi-channel customer interactions (phone, chat, email) promptly and professionally. Communicate clearly and effectively in Mandarin, Cantonese, and English. Provide accurate information, resolve customer inquiries, and escalate issues when necessary. Log customer interactions and follow up with appropriate departments as needed. Uphold service level standards and KPIs related to response time, resolution, and customer satisfaction. Maintain confidentiality and integrity in handling sensitive customer information. Adapt quickly to updates in procedures, systems, and product offerings. Work collaboratively within a shift team to ensure 24/7 coverage and seamless handovers.
Required Qualifications ...

Posted

18 days ago