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900+ Customer Relationship Jobs - September 2026 - High Salaries
Showing 966 jobs results for
"customer relationship"
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Manage Alert
Undisclosed
Singapore
- Works in a cross functional capacity to coordinate the activities of all Marken teams and agents to fit with customer requirements and meet network policies and processes.
- Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
- Work with clients’ logistics teams/ departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines. ...
Posted
a month ago
Undisclosed
Singapore
- Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)
- Ensures coverage in case of own absences
- Regularly collects and exchanges relevant information necessary for the job ...
Posted
a month ago
Undisclosed
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 4-5 years relevant experience for entry to this level.
- Requires in-depth knowledge and experience in job and ability to work independently. ...
Posted
a month ago
Undisclosed
Singapore
- Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.
- Understanding user needs and building delightful user experiences in collaboration with the design team.
- Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience. ...
Posted
21 days ago
Undisclosed
Singapore
- Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.
- Understanding user needs and building delightful user experiences in collaboration with the design team.
- Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience. ...
Posted
21 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Develop clear value propositions, product concepts and business cases that articulate user value, operational impact, financial considerations, risks and expected benefits.
- Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits tracking and continuous improvement.
- Apply customer-centric design thinking to understand user journeys, pain points, service gaps and opportunities for business process transformation. ...
Posted
22 days ago
Undisclosed
Singapore
- Key Responsibilities1. Define and communicate clear product vision, strategy and outcome-based roadmaps for new digital, AI-enabled and platform products, ensuring alignment with organisational priorities, user needs and strategicoutcomes.2. Lead product discovery and validation through market research, user research, stakeholder interviews,problem framing, prototyping and feedback loops.3. Apply platform-as-a-product principles to manage internal platforms and shared technology products asreusable, scalable capabilities that serve multiple teams.4. Develop clear value propositions, product concepts and business cases that articulate user value, operationalimpact, financial considerations, risks and expected benefits.5. Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits trackingand continuous improvement.6. Apply customer-centric design thinking to understand user journeys, pain points, service gaps andopportunities for business process transformation.7. Prioritise platform capabilities, product features, backlog items and roadmap trade-offs based on user needs,business value, technical feasibility, cost, risk and strategic outcomes.8. Drive developer experience and self-service adoption through intuitive platform journeys, golden paths,enablement materials, feedback loops and continuous improvement of platform usability.9. Facilitate workshops, requirement discussions and decision-making sessions with business users, operationsteams, technology teams, vendors and leadership stakeholders.10. Manage competing stakeholder interests, influence without authority and maintain alignment across productscope, priorities, timelines and expected outcomes.11. Work with agile delivery teams to define epics, user stories, acceptance criteria, sprint goals, release plansand product increments.12. Define and use success metrics to measure platform adoption, product outcomes, developer experience,operational health, benefits realisation, budget utilisation and business value, and report progress clearly tosenior stakeholders.13. Engage vendors and partners to shape solution options, validate feasibility, manage delivery dependenciesand ensure outcomes remain aligned to product objectives.14. Evaluate emerging AI use cases, including GenAI opportunities, prompt engineering considerations, human-in-the-loop design, AI governance risks and limitations of large language models.Required Skills and Experience1. 10+ years of experience in product management, product planning, new product development, digital delivery,business transformation, strategy, consulting or related roles.2. Strong experience defining and communicating product vision, strategy, outcome-based roadmaps, valuepropositions and business cases for new products, digital initiatives or internal platforms.3. Strong knowledge of platform-as-a-product principles, with experience managing internal platforms, sharedtechnology products or reusable enterprise capabilities for multiple consuming teams.4. Hands-on experience with product discovery, user research, market research, customer journey mapping,problem validation and customer-centric design thinking.5. Ability to manage product lifecycle activities, including ideation, prioritisation, delivery planning, launch,adoption, benefits realisation and continuous improvement.6. Strong stakeholder management skills, with the ability to facilitate workshops, manage competing interests,influence without authority and communicate with executives.7. Good understanding of agile, Scrum and Kanban methodologies, including backlog management, user storywriting, sprint planning, workflow visualisation, sprint reviews, release planning and product incrementmanagement, with hands-on ability to use Jira to manage boards, backlogs, priorities and delivery progress.8. Ability to drive platform adoption by improving developer experience, self-service journeys, golden paths,onboarding flows, documentation, support models and feedback loops.9. Strong AI literacy, including the ability to understand AI and GenAI capabilities, limitations, risks, dataconsiderations, responsible use principles and how these translate into practical product opportunities.10. Strong business and commercial acumen, including understanding of operational processes, financial andbudget management, benefits tracking, risk assessment and business process transformation.11. Experience working with vendors, partners, delivery teams and cross-functional stakeholders to shapefeasible solutions and manage delivery dependencies.12. Strong written and verbal communication skills, with the ability to produce concise product artefacts, decisionpapers, executive updates, roadmap materials and workshop outputs.13. Strong change management, communication and stakeholder management skills to support platform adoptionacross multiple business, product, engineering and operations teams.14. Comfortable working in ambiguous environments where product direction must be shaped through structureddiscovery, trade-off management and iterative delivery.Preferred Skills1. Experience managing AI-enabled products, GenAI use cases, data products, automation products or digitalservices in enterprise or public sector environments.2. Understanding of AI product management, prompt engineering fundamentals, human-in-the-loop design, AIgovernance, AI risk considerations and LLM capabilities and limitations.3. Experience applying lean product, design thinking, service design, experimentation or product analyticsmethods to validate product opportunities.4. Experience with tools such as Jira, Confluence, Azure DevOps, Miro, Figma, analytics dashboards, surveytools or collaboration platforms.5. Exposure to technology delivery in cloud, data, AI, enterprise systems, workflow automation or digitaltransformation programmes.6. Experience preparing executive-level product strategy papers, business cases, roadmap presentations,investment proposals or benefits realisation reports.What Success Looks Like1. New product opportunities are clearly framed, validated and prioritised based on user needs, business value,feasibility, cost and risk.2. Product visions, roadmaps and business cases are well understood by business, technology, finance andleadership stakeholders.3. Stakeholders are aligned on product priorities, trade-offs, delivery plans and expected outcomes despitecompeting interests.4. Delivery teams have clear backlogs, user stories, acceptance criteria, release plans and product incrementsthat support iterative value delivery.5. Platform adoption, developer experience, product outcomes, operational health, benefits realisation, budgetutilisation and business value are measured, tracked and communicated clearly.6. AI-enabled product opportunities are assessed responsibly, with appropriate consideration of governance,user value, human oversight and technical limitations.
- Ready to make an impact? Apply now and let's grow together!
Posted
22 days ago
Undisclosed
Singapore
- Key Responsibilities1. Define and communicate clear product vision, strategy and outcome-based roadmaps for new digital, AI-enabled and platform products, ensuring alignment with organisational priorities, user needs and strategicoutcomes.2. Lead product discovery and validation through market research, user research, stakeholder interviews,problem framing, prototyping and feedback loops.3. Apply platform-as-a-product principles to manage internal platforms and shared technology products asreusable, scalable capabilities that serve multiple teams.4. Develop clear value propositions, product concepts and business cases that articulate user value, operationalimpact, financial considerations, risks and expected benefits.5. Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits trackingand continuous improvement.6. Apply customer-centric design thinking to understand user journeys, pain points, service gaps andopportunities for business process transformation.7. Prioritise platform capabilities, product features, backlog items and roadmap trade-offs based on user needs,business value, technical feasibility, cost, risk and strategic outcomes.8. Drive developer experience and self-service adoption through intuitive platform journeys, golden paths,enablement materials, feedback loops and continuous improvement of platform usability.9. Facilitate workshops, requirement discussions and decision-making sessions with business users, operationsteams, technology teams, vendors and leadership stakeholders.10. Manage competing stakeholder interests, influence without authority and maintain alignment across productscope, priorities, timelines and expected outcomes.11. Work with agile delivery teams to define epics, user stories, acceptance criteria, sprint goals, release plansand product increments.12. Define and use success metrics to measure platform adoption, product outcomes, developer experience,operational health, benefits realisation, budget utilisation and business value, and report progress clearly tosenior stakeholders.13. Engage vendors and partners to shape solution options, validate feasibility, manage delivery dependenciesand ensure outcomes remain aligned to product objectives.14. Evaluate emerging AI use cases, including GenAI opportunities, prompt engineering considerations, human-in-the-loop design, AI governance risks and limitations of large language models.Required Skills and Experience1. 10+ years of experience in product management, product planning, new product development, digital delivery,business transformation, strategy, consulting or related roles.2. Strong experience defining and communicating product vision, strategy, outcome-based roadmaps, valuepropositions and business cases for new products, digital initiatives or internal platforms.3. Strong knowledge of platform-as-a-product principles, with experience managing internal platforms, sharedtechnology products or reusable enterprise capabilities for multiple consuming teams.4. Hands-on experience with product discovery, user research, market research, customer journey mapping,problem validation and customer-centric design thinking.5. Ability to manage product lifecycle activities, including ideation, prioritisation, delivery planning, launch,adoption, benefits realisation and continuous improvement.6. Strong stakeholder management skills, with the ability to facilitate workshops, manage competing interests,influence without authority and communicate with executives.7. Good understanding of agile, Scrum and Kanban methodologies, including backlog management, user storywriting, sprint planning, workflow visualisation, sprint reviews, release planning and product incrementmanagement, with hands-on ability to use Jira to manage boards, backlogs, priorities and delivery progress.8. Ability to drive platform adoption by improving developer experience, self-service journeys, golden paths,onboarding flows, documentation, support models and feedback loops.9. Strong AI literacy, including the ability to understand AI and GenAI capabilities, limitations, risks, dataconsiderations, responsible use principles and how these translate into practical product opportunities.10. Strong business and commercial acumen, including understanding of operational processes, financial andbudget management, benefits tracking, risk assessment and business process transformation.11. Experience working with vendors, partners, delivery teams and cross-functional stakeholders to shapefeasible solutions and manage delivery dependencies.12. Strong written and verbal communication skills, with the ability to produce concise product artefacts, decisionpapers, executive updates, roadmap materials and workshop outputs.13. Strong change management, communication and stakeholder management skills to support platform adoptionacross multiple business, product, engineering and operations teams.14. Comfortable working in ambiguous environments where product direction must be shaped through structureddiscovery, trade-off management and iterative delivery.Preferred Skills1. Experience managing AI-enabled products, GenAI use cases, data products, automation products or digitalservices in enterprise or public sector environments.2. Understanding of AI product management, prompt engineering fundamentals, human-in-the-loop design, AIgovernance, AI risk considerations and LLM capabilities and limitations.3. Experience applying lean product, design thinking, service design, experimentation or product analyticsmethods to validate product opportunities.4. Experience with tools such as Jira, Confluence, Azure DevOps, Miro, Figma, analytics dashboards, surveytools or collaboration platforms.5. Exposure to technology delivery in cloud, data, AI, enterprise systems, workflow automation or digitaltransformation programmes.6. Experience preparing executive-level product strategy papers, business cases, roadmap presentations,investment proposals or benefits realisation reports.What Success Looks Like1. New product opportunities are clearly framed, validated and prioritised based on user needs, business value,feasibility, cost and risk.2. Product visions, roadmaps and business cases are well understood by business, technology, finance andleadership stakeholders.3. Stakeholders are aligned on product priorities, trade-offs, delivery plans and expected outcomes despitecompeting interests.4. Delivery teams have clear backlogs, user stories, acceptance criteria, release plans and product incrementsthat support iterative value delivery.5. Platform adoption, developer experience, product outcomes, operational health, benefits realisation, budgetutilisation and business value are measured, tracked and communicated clearly.6. AI-enabled product opportunities are assessed responsibly, with appropriate consideration of governance,user value, human oversight and technical limitations.
- Ready to make an impact? Apply now and let's grow together!
Posted
22 days ago
Undisclosed
Singapore
- Alternative Sourcing
- Risk Visibility & Reporting
- Bachelor's degree ...
Posted
22 days ago
Amazon Web Services (AWS)
Undisclosed
Singapore
- Create & articulate compelling value propositions around AWS services and offerings
- Develop long-term strategic relationships with key accounts including making them references for AWS
- Consistently maintain a robust opportunity pipeline and drive large deals ...
Posted
22 days ago
Undisclosed
Singapore
- Work with designers and engineers to optimise mobile, web, accessibility, and service journey experiences for different client use cases.
- Track CX metrics such as CSAT, NPS, task completion rate, adoption, user engagement, drop-off points, and support deflection across client projects.
- Coordinate with business units, customer-facing teams, service owners, communications, and support teams to align delivery priorities and ensure consistent client experience. ...
Posted
22 days ago
Undisclosed
- Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
- Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
- Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided ...
Posted
a month ago
Undisclosed
Singapore
- Develop clear value propositions, product concepts, and business cases that articulate user value, operational impact, financial considerations, risks, and expected benefits.
- Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits tracking, and continuous improvement across different client projects.
- Apply customer-centric design thinking to understand user journeys, pain points, service gaps, and opportunities for business process transformation. ...
Posted
22 days ago
Undisclosed
Singapore
- Analyze the customer funnel and develop a personalization strategy based on user needs and behavior, translating it into a phased roadmap coordinated with local markets.
- Define audience segments personalization runs against, using CDP/customer data.
- Own loyalty program strategy and platform setup (e.g. Yotpo), quantify its impact on repeat purchase and LTV, and design initiatives to improve uptake and enrollment. ...
Posted
a month ago
Undisclosed
- Collect and analyse customer business performance data including shipment sales, public agency data, and POS information, translating findings into actionable recommendations that capture business opportunities
- Research and report on market, competitor, and customer data to generate insights that support negotiations and business decisions, maintaining strong connections with data providers and ensuring data collection cycles are completed within required timelines
- Evaluate pre- and post-promotional plans with qualitative commentary, assessing their impact on customer performance and brand strategies ...
Posted
a month ago
Undisclosed
Malaysia
- Streamline end-to-end (E2E) manufacturing processes and implement direct labor (DL) optimization strategies to enhance productivity.
- Ensure all manufacturing activities are compliant with industry standards, regulatory requirements, and internal quality systems.
- Collaborate cross-functionally with production managers, engineers, and key stakeholders to embed process discipline and foster a culture of operational excellence. ...
Posted
a month ago
Customer Relation Management Executive- Marketing Department Customer Relation Management Executive- Marketing Department
Popular Book Co. (Malaysia) Sdn. Bhd.
Undisclosed
KL City
- To systematically manage anti-attrition numbers by establishing anti-attrition programs that promotes continued card loyalty.
- To work closely with respective internal departments to ensure all programs are executed within budget and timelines given.
- To plan for more 3rd party tie up eg: Banks, Corporate Company or colleges to increase POP Card recruitment rate. ...
Posted
a month ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Ensure API contract stability, versioning, and backward compatibility
- Write and optimize complex SQL (PostgreSQL/Oracle) to support high-volume transactions and ensure data consistency across order and billing flows
- Participate in on-call rotations and incident response, perform root cause analysis, and implement fixes. ...
Posted
a month ago
Undisclosed
KL City
- Build and optimize automated customer journeys (onboarding, retention, re-engagement, win-back, etc.)
- Develop segmentation strategies to ensure content relevance and personalization
- A/B test subject lines, messaging, content formats, and timing to improve performance ...
Posted
a month ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Ensure API contract stability, versioning, and backward compatibility
- Write and optimize complex SQL (PostgreSQL/Oracle) to support high-volume transactions and ensure data consistency across order and billing flows
- Participate in on-call rotations and incident response, perform root cause analysis, and implement fixes. ...
Posted
a month ago
Undisclosed
Malaysia
- Streamline end-to-end (E2E) manufacturing processes and implement direct labor (DL) optimization strategies to enhance productivity.
- Ensure all manufacturing activities are compliant with industry standards, regulatory requirements, and internal quality systems.
- Collaborate cross-functionally with production managers, engineers, and key stakeholders to embed process discipline and foster a culture of operational excellence. ...
Posted
a month ago
Undisclosed
KL City
- Conduct competitive analysis and market research to identify growth opportunities and understand the local changes that may affect business opportunities as well as Axios projects
- Present monthly business opportunity reports using the CRM with clear metrics and KPIs
- Build and maintain strong relationships with key decision-makers in pharmaceutical companies ...
Posted
a month ago
Undisclosed
Singapore
- Proven ability to interact with various business users, senior management , IT teams and external vendors effectively;
- Experience in project plans, milestones, measures, budgets, resource and time management;
- Experience in working with Agile development principles & teams; ...
Posted
a month ago
Undisclosed
Singapore
- Department: Lifecycle & CRM
- Employment Type: Full Time
- Work Model: Hybrid ...
Posted
a month ago
Undisclosed
Hong Kong
- Drive market intelligence and trend analysis to proactively identify new opportunities and support strategic decision-making
- Collaborate closely with different stakeholders to spearhead product development and campaign projects to ensure successful launches and ongoing implementation
- Act as key contact point for the channel support, providing expertise and ensuring channel needs are met ...
Posted
a month ago
Undisclosed
Singapore
- Your Opportunity Starts Here.
- How it works
- You'll be part of a dynamic team focused on delivering holistic banking solutions across lending, treasury, cash management, trade finance, and capital markets. This role provides the opportunity to work with leading property developers, real estate investment companies, REITs and private real estate funds (PEREs). ...
Posted
a month ago
Undisclosed
Singapore
- Design crypto-to-fiat conversion, liquidity management, fiat on/off-ramp, clearing, and settlement capabilities.
- Develop transaction and fund risk controls, including abnormal transaction monitoring, risky-address screening, limits, fraud prevention, and AML/KYT controls.
- Lead API integrations with custodians, liquidity providers, blockchain infrastructure providers, banks, and payment institutions. ...
Posted
a month ago
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