1,200+ Customer Relations Officer Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,236 jobs results for
"customer relations officer"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
Posted
a day ago
Undisclosed
- To collect / manage / coordinate / check / for excess baggage collection, number of mishandled baggage attributed to check-in counter, document violation, on time performance and single cabin baggage policy.
- To maintain and safeguard the confidentiality of all passenger& information at all times.
- Ensure your working area is safe from any hazards, clean and all system / equipment and functioning well before commencing your duties. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
Customer Service Officer
Undisclosed
- Collect feedback, assist with complaints, and give first-level support.
- Support marketing campaigns and promote mall activities.
- Manage mall enquiry emails, forward issues to relevant departments. ...
Posted
a day ago
Chat Available
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries, feedback, and complaints professionally
- Coordinate with Service Advisors and workshop team
- Maintain accurate customer records and service ...
Posted
8 days ago
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions ...
Posted
a day ago
Chat Available
MYR2,400 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide accurate information on products, promotions, and company policies.
- Handle cash, credit card, e-wallet, and other payment transactions.
- Ensure all transactions are accurately recorded in the system. ...
Posted
9 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
20 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
a month ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Posted
4 days ago
Sales & Customer Service Officer
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Maintain resident information, reports, and administrative documentation.
- Coordinate room readiness and occupancy updates with relevant departments.
- Assist with billing verification and basic charge posting. ...
Posted
a day ago
Receptionist/ Customer Service Officer (Clinic & Spa Front Desk)
MYR6,000 - MYR8,000 Per Month
- Process payments, issue receipts, and maintain accurate customer records
- Coordinate daily schedules with doctors, consultants, therapists, and other clinic staff
- Assist in promoting clinic services, packages, and membership programmes where applicable ...
Posted
2 days ago
Ecommerce Customer Service Officer
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Perform administrative duties such as data entry and document filing.
- Collaborate with marketing and retail teams to enhance customer satisfaction.
- Attend brand briefings to stay informed on new collections and campaigns. ...
Posted
6 days ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Key Accountability
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Be an early applicant!
Posted
12 days ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Deliver clear, professional, and empathetic communication while maintaining customer trust and satisfaction
- Ensure timely resolution within defined SLAs, minimizing escalation loops and repeat contacts
- Trigger appropriate service recovery actions to mitigate negative customer experiences and CSAT impact ...
Posted
a month ago
Undisclosed
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Promote and sell taxPOD’s platform and related tax services to both new and existing clients
- Upsell value-added services such as tax planning, business tax advisory, and audit support based on client requirements
- Build long-term client relationships to encourage retention and repeat business ...
Be an early applicant!
Posted
3 days ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Key Accountability
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Be an early applicant!
Posted
a month ago
Chat Available
Customer Service & Operations Coordinator
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Investigate and respond to parking system issues, equipment failures, transaction disputes, and operational incidents.
- Provide first-level troubleshooting for PCs, modems, internet connectivity, parking equipment, and related systems.
- Escalate technical and operational issues to Management, vendors, or service providers when required. ...
Posted
2 days ago
MYR4,800 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
15 days ago
MYR3,300 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
15 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
3 days ago
Chat Available
Customer Service Executive - E-hailing App - Johor Bahru
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Demonstrate good typing speed and accuracy in Traditional Mandarin.
- Manage multiple tasks in a fast-paced, high-volume environment.
- Maintain good computer literacy and use internal systems effectively. ...
Posted
7 days ago
Chat Available
MYR5,000 - MYR5,600 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer experience
Be an early applicant!
Posted
7 days ago
Undisclosed
Petaling, WP Kuala Lumpur
Near Train Station
- Manage customer orders, reservations, takeaway, and delivery arrangements
- Follow up on customer complaints and feedback professionally
- Introduce products, menus, and ongoing promotions to customers ...
Posted
7 days ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Educate customers on self-service options and digital banking tools to enhance their banking experience and reduce call volume.
- Process customer requests such as fund transfers, bill payments, and account updates with a high degree of accuracy and attention to detail.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
22 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
2 days ago
MYR3,800 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Be an early applicant!
Posted
21 hours ago
Undisclosed
- Manage customer orders, reservations, takeaway, and delivery arrangements
- Follow up on customer complaints and feedback professionally
- Introduce products, menus, and ongoing promotions to customers ...
Posted
a day ago
Chat Available
MYR10 - MYR12 Per Hour
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as a cashier and promote card services expertise, ensuring accurate transactions.
- Maintain store cleanliness, well-arranged displays, and adhere to the company's Standard Operating Procedures (SOP).
- Assist in handling customer inquiries, complaints, or issues, providing effective solutions to improve customer satisfaction. ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Maintain customer records and update information in the CRM system.
- Process orders, forms, applications, and requests.
- Gather customer feedback and report it to management for service improvement. ...
Posted
6 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
- Maintain clear, professional, and proactive communication with customers.
- Track and monitor reported issues to ensure proper follow-up and closure.
- Escalate unresolved or complex issues to our Level 2 support team. ...
Posted
7 days ago
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