300+ Customer Experience Jobs in Shah Alam - September 2026

Perform and process transactions in SAP accurately in a timely manner
Churn out and prepare reports on timely manner
Attend and participate in cross-functional discussions and meetings when needed ...

Posted

2 days ago

Customer Experience Intern Customer Experience Intern

IMotorbike

Internship

Shah Alam

Identify and document issues, friction points, and process breakdowns surfaced through interviews and journey mapping.
Contribute to defining the ideal customer experience across major touchpoints.
Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...

Posted

10 days ago

Customer Experience Intern Customer Experience Intern

IMotorbike

Internship

Shah Alam

Identify and document friction points and process breakdowns surfaced through interviews and journey mapping
Help define what the ideal customer experience should look like across major touchpoints
Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...

Posted

21 days ago

Customer Experience Intern Customer Experience Intern

IMotorbike

Internship

Shah Alam

Identify and document friction points, issues, and process breakdowns surfaced through interviews and journey mapping
Contribute to defining what the ideal customer experience looks like across major touchpoints
Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...

Posted

23 days ago

Customer Service Experience - Travel-Airline (French Speaker) Customer Service Experience - Travel-Airline (French Speaker)

Atain

Full Time

Shah Alam

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Proficient in French language ...

Posted

14 days ago

Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam

Sen Kee Food Trading Sdn Bhd

Full Time

Shah Alam

Handle customer complaints and feedback professionally.
Ensure smooth customer flow at the cashier counter.
Maintain cleanliness and proper arrangement of the cashier area. ...

Posted

7 days ago

Senior Executive, Customer Relationship Management - App Engagement Senior Executive, Customer Relationship Management - App Engagement

Cuckoo International (MAL) Berhad

Full Time

Shah Alam

Track and report on core app growth KPIs: MAU/DAU, Retention Rate, Conversion Rates, Churn Rate, and Feature Adoption.
Analyze user behavior and campaign performance to provide actionable insights for commercial and engagement optimization.
Conduct target segment analyses to deliver personalized customer experiences and reward schemes. ...

Posted

2 days ago

CX Intern CX Intern

IMotorbike

Internship

Shah Alam

Identify and document issues, friction points, and process breakdowns surfaced through interviews and journey mapping.
Contribute to defining the ideal customer experience across major touchpoints.
Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...

Posted

a day ago

Malaysia - Customer Service Executive Malaysia - Customer Service Executive

Inchcape Shipping Service

Full Time

Shah Alam

Monitor port call communication and follow up with the relevant party to address pending issues
Hand over the business won to the local office to proceed with operations planning
Meet the Clients face to face occasionally to develop relationship ...

Posted

14 hours ago

Executive - Operations - Customer Services (Business Channels) Executive - Operations - Customer Services (Business Channels)

Hong Leong Bank Berhad

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

14 days ago

Sales Engineer Sales Engineer

Sunrise Industrial Supplies Sdn Bhd

Full Time

Shah Alam

Prepare and deliver technical presentations and proposals to customers, highlighting the value proposition of our offerings.
Assist in the development of sales strategies and tactics to achieve sales targets and expand our customer base in the designated territory.
Stay up-to-date on industry trends and competitor activities to identify new business opportunities and maintain a competitive edge. ...

Posted

6 days ago

Sales Administrator - Sales Support Sales Administrator - Sales Support

Noble Wall Interiors (M) Sdn Bhd

Full Time

Shah Alam

Posted

9 days ago

Intern, Regional Product (Beverage, Frappe) Intern, Regional Product (Beverage, Frappe)

ZUS COFFEE

Internship

Shah Alam

Collaborate with R&D and marketing teams to ensure alignment between product concept, quality, and brand identity.
Help create and maintain product documentation, prototypes, and testing reports.
Participate in cross-functional meetings to support go-to-market strategies and promotional launches. ...

Posted

4 days ago

Intern, Regional Product (Beverage, Frappe) Intern, Regional Product (Beverage, Frappe)

ZUS COFFEE

Internship

Shah Alam

Collaborate with R&D and marketing teams to ensure alignment between product concept, quality, and brand identity.
Help create and maintain product documentation, prototypes, and testing reports.
Participate in cross-functional meetings to support go-to-market strategies and promotional launches. ...

Posted

12 days ago

Business Development Executive Business Development Executive

Kreateevee

Full Time

Shah Alam

Posted

a month ago

Receptionist - Admin Assistant Receptionist - Admin Assistant

ZUS COFFEE

Full Time

Shah Alam

Parcel ManagementManage incoming and outgoing parcels, including receiving, recording, sorting, and distributing parcels to employees in atimely manner.
Reception Area ManagementEnsure the reception area is clean, organised, and presentable while maintaining a consistent service standard.Secondary Job Responsibilities:
Purchasing & PO AdministrationSupport GA purchasing activities, including PO raising, quotation collection, approval follow-up, and purchase tracking.2. Name Card ManagementManage employee name card requests, including information verification, ordering, and distribution.3. Office & Pantry SuppliesAssist with monitoring stock levels and replenishment of stationery, pantry items, and other workplace essentials.4. Courier ManagementCoordinate outgoing courier arrangements, including booking, tracking, and liaising with courier service providers.5. Vendor CoordinationLiaise with vendors on deliveries, quotations, purchases, and other GA-related requirements.6. GA Administrative SupportAssist with documentation, filing, invoice processing, records, and other administrative tasks.7. Employee & Workplace SupportAttend to day-to-day employee requests and provide assistance for GA-related workplace needs, meetings, and events.8. Ad Hoc GA ActivitiesSupport the GA team in carrying out workplace initiatives, events, and other ad hoc operational requirements. ...

Posted

9 days ago

Senior Executive, Performance Marketing Senior Executive, Performance Marketing

ZUS COFFEE

Full Time

Shah Alam

Secondary Job Responsibilities:

Posted

10 hours ago

F-B Operation Manager-Area Manager F-B Operation Manager-Area Manager

Dexrich Ayee

Full Time

Shah Alam

Gain recognition through measurable improvements in service consistency and margin.
Ready to run smooth, tasty operations and keep customers smiling? Join a role where working with us at Dexrich Ayee means being part of a close-knit F&B team serving honest food and friendly service.
As Operations Manager you will be the backbone who keeps daily service reliable, teams supported, and costs under control so the kitchen and front of house run without friction. ...

Posted

14 days ago

Operation Manager Operation Manager

Dexrich Ayee

Full Time

Shah Alam

Gain recognition through measurable improvements in service consistency and margin.
Ready to run smooth, tasty operations and keep customers smiling? Join a role where working with us at Dexrich Ayee means being part of a close-knit F&B team serving honest food and friendly service.
As Operations Manager you will be the backbone who keeps daily service reliable, teams supported, and costs under control so the kitchen and front of house run without friction. ...

Posted

17 days ago

Admin Executive Admin Executive

A.M.MARKETING SDN BHD

Full Time

Shah Alam

Connect with a supportive team where your suggestions for process improvements are heard and implemented.
Develop time management and Microsoft Excel skills that are directly transferable across many industries.
Ready to be the calm at the centre of a busy FMCG operation? We are A.M.MARKETING SDN BHD, a close-knit FMCG team working with retailers and distributors across Malaysia, and we want you working with us at A.M.MARKETING SDN BHD to keep daily operations running smoothly and customers satisfied. ...

Posted

10 hours ago

Internship Marketing Intern Internship Marketing Intern

GOODLIFE SDN BHD (M)

Internship

Shah Alam

Measure the impact of your content with basic analytics and use insights to improve future campaigns.
Ready to learn brand-side marketing in the automotive world with hands-on projects? Start your marketing journey working with us at GOODLIFE SDN BHD (M), where we make car ownership easier through helpful content and clear communications for drivers across Malaysia.
As a builder on our team, you will create and scale short-form video and social campaigns that increase awareness and engagement for our services and products. You will turn simple storyboards into published posts while practising platform best practices and basic performance tracking. ...

Posted

18 days ago

Internship Marketing Intern Internship Marketing Intern

GOODLIFE SDN BHD (M)

Internship

Shah Alam

Measure the impact of your content with basic analytics and use insights to improve future campaigns.
Ready to learn brand-side marketing in the automotive world with hands-on projects? Start your marketing journey working with us at GOODLIFE SDN BHD (M), where we make car ownership easier through helpful content and clear communications for drivers across Malaysia.
As a builder on our team, you will create and scale short-form video and social campaigns that increase awareness and engagement for our services and products. You will turn simple storyboards into published posts while practising platform best practices and basic performance tracking. ...

Posted

25 days ago

Internship Marketing Intern Internship Marketing Intern

GOODLIFE SDN BHD (M)

Internship

Shah Alam

Measure the impact of your content with basic analytics and use insights to improve future campaigns.
Ready to learn brand-side marketing in the automotive world with hands-on projects? Start your marketing journey working with us at GOODLIFE SDN BHD (M), where we make car ownership easier through helpful content and clear communications for drivers across Malaysia.
As a builder on our team, you will create and scale short-form video and social campaigns that increase awareness and engagement for our services and products. You will turn simple storyboards into published posts while practising platform best practices and basic performance tracking. ...

Posted

25 days ago

Head Chef Head Chef

Jj Asia Manufacturing Sdn Bhd

Full Time

Shah Alam

Build measurable experience in cost control and food manufacturing operations.
Develop a clear path toward senior operations or product roles within a food manufacturer.
Ready to shape food that moves from kitchen bench to mass production? Join our team and bring creative, reliable cooking to a wider audience by working with us at jj asia manufacturing sdn bhd, where we develop and produce food products for local markets and commercial clients. ...

Posted

8 days ago