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20 Customer Care Manager Jobs in Petaling Jaya - July 2026 - High Salaries

search.result_querys_job "customer care manager" text.in Petaling Jaya
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jobs in Global Tee Concept Sdn Bhd
Customer Service Manager (Branch) Customer Service Manager (Branch)

Global Tee Concept Sdn Bhd

Global Tee Concept Sdn Bhd is top company
MYR3,000 - MYR4,500 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • Educate clients and maintain treatment records
  • Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
  • Ensure safety, hygiene, and service standards ...
Attention to Detail Time Management
+8
Posted
a month ago
jobs in Global Tee Concept Sdn Bhd
Branch Service Manager Branch Service Manager

Global Tee Concept Sdn Bhd

Global Tee Concept Sdn Bhd is top company
MYR3,000 - MYR4,500 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • Educate clients and maintain treatment records
  • Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
  • Ensure safety, hygiene, and service standards ...
Attention to Detail Time Management
+8
Posted
a month ago
Chat Available
jobs in CW Tyre Auto Care Sdn Bhd
Service Department Manager Service Department Manager

CW Tyre Auto Care Sdn Bhd

CW Tyre Auto Care Sdn Bhd is top company
MYR5,000 - MYR8,000 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • Supervise daily workshop operations
  • Resolve dificult mechanical and technicial issues
  • Testing, calibrating, and inspecting vehicle systems ...
Automotive Service Mechanical Aptitude
+5
Posted
a month ago
Chat Available
jobs in CW Tyre Auto Care Sdn Bhd
Technical Support Manager Technical Support Manager

CW Tyre Auto Care Sdn Bhd

CW Tyre Auto Care Sdn Bhd is top company
MYR5,000 - MYR8,000 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • Supervise daily workshop operations
  • Resolve dificult mechanical and technicial issues
  • Testing, calibrating, and inspecting vehicle systems ...
Automotive Service Mechanical Aptitude
+5
Posted
a month ago
Customer Service Manager Customer Service Manager

YouTrip

Undisclosed

Full Time

Petaling Jaya

  • Foster a customer-first culture while maintaining strong risk and compliance discipline
  • Own the end-to-end customer support experience for Malaysia users
  • Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...
Posted
a day ago
Customer Service Manager Customer Service Manager

YouTrip

Undisclosed

Full Time

Petaling Jaya

  • Foster a customer-first culture while maintaining strong risk and compliance discipline
  • Own the end-to-end customer support experience for Malaysia users
  • Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...
Posted
a day ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall - Aerospace

Undisclosed

Full Time

Petaling Jaya

  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
13 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall

Undisclosed

Full Time

Petaling Jaya

  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
13 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall Corporation

Undisclosed

Full Time

Petaling Jaya

  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
13 days ago
Global Customer Service Manager - (Shipping Operations) Global Customer Service Manager - (Shipping Operations)

Michael Page

Undisclosed

Full Time

Petaling Jaya

  • Permanent
  • Lead and manage customer service and operations teams, including Team Leads and frontline staff.
  • Oversee service delivery performance, ensuring KPI and SLA targets are consistently met. ...
Posted
a month ago
Manager Customer Account Management Manager Customer Account Management

DKSH

Undisclosed

Full Time

Petaling Jaya

  • Accountable for net sales/EBIT/headcount responsibility, where applicable
  • Return on investment on advertising and promotion
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. ...
Posted
6 days ago
Manager Customer Account Management Manager Customer Account Management

DKSH

Undisclosed

Full Time

Petaling Jaya

  • Return on investment on promotional effectiveness CAP
  • Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. ...
Posted
6 days ago
Customer Experience Manager Customer Experience Manager

IKEA

Undisclosed

Full Time

Petaling Jaya

  • Lead, mentor, and develop a high-performing team of customer care agents and team leaders, coaching them to achieve growth, profitability, and customer experience objectives whilst driving competence in customer centricity and omnichannel operations through tailored learning, commercial reviews, and addressing competence gaps.
  • Set and track KPIs to measure customer experience effectiveness across all touchpoints and channels, evaluating performance to maximise efficiency and ensure excellence throughout the year.
  • Enhancing the customer experience through innovation, technology, and optimized touchpoints, while collaborating with IKEA Retail functions to improve the customer journey using central solutions and initiatives. ...
Posted
6 days ago
Customer Experience Manager Customer Experience Manager

Ikano-Retail

Undisclosed

Full Time

Petaling Jaya

  • Lead, mentor, and develop a high-performing team of customer care agents and team leaders, coaching them to achieve growth, profitability, and customer experience objectives whilst driving competence in customer centricity and omnichannel operations through tailored learning, commercial reviews, and addressing competence gaps.
  • Set and track KPIs to measure customer experience effectiveness across all touchpoints and channels, evaluating performance to maximise efficiency and ensure excellence throughout the year.
  • Enhancing the customer experience through innovation, technology, and optimized touchpoints, while collaborating with IKEA Retail functions to improve the customer journey using central solutions and initiatives. ...
Posted
6 days ago
Customer Relations Management Executive Customer Relations Management Executive

FunnelEvo Group Of Companies

Undisclosed

Full Time

Petaling Jaya

  • Get the feedback from customers to ensure they are satisfied with the service.
  • Analyze customer behavior and measure their impact on business outcomes to update strategies.
  • Maintain smooth communication with customers and promptly reply to their queries. ...
Posted
15 days ago
Customer Service - Assistant Manager Customer Service - Assistant Manager

Smart Screen Asia

MYR5,000 - MYR6,500 Per Month

Full Time

Petaling Jaya

  • Handle complex customer complaints, disputes, and escalated cases.
  • Ensure all customer issues are resolved within established Service Level Agreements (SLAs).
  • Develop and implement customer service procedures, policies, and best practices. ...
Posted
8 days ago
Mandarin Speaking|Contact Centre Manager|Customer Service|Petaling Jaya Mandarin Speaking|Contact Centre Manager|Customer Service|Petaling Jaya

JEV Management & Trading

MYR10,000 - MYR10,000 Per Month

Full Time

Petaling Jaya

  • Proven experience managing inbound customer service programmes and client accounts
  • Strong understanding of contact centre operations, workforce management, quality assurance, and customer experience
  • Experience leading teams of 30–100 employees ...
Posted
12 days ago

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CW Tyre Auto Care Sdn Bhd (2)
DKSH (2)
Global Tee Concept Sdn Bhd (2)
IKEA (1)
JEV Management & Trading (1)

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