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300+ Customer Care Jobs in Shah Alam - September 2026 - High Salaries
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Manage Alert
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
3 days ago
MYR2,000 - MYR3,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
3 days ago
MYR2,500 - MYR3,500 Per Month
- Prepare and maintain delivery orders, invoices, shipment documents and other related records.
- Handle customer complaints and coordinate with the relevant departments for resolution.
- Update customer information, orders and shipment details in the system. ...
Posted
3 days ago
Undisclosed
- This role serves as a key point of contact for customers, ensuring timely, accurate, and professional support across all customer interactions.
- The role requires a strong customer-centric approach, operational excellence, and a commitment to delivering outstanding service while ensuring compliance with company policies and procedures.
Posted
3 days ago
MYR2,500 - MYR2,500 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
3 days ago
Undisclosed
- Liaise with the business to tackle any blocking point (data issue, shortages, claims, credit limits and overdues) which would prevent/delay customer deliveries.
- Liaise with Supply Chain team members to ensure proper life cycle of the order (delivery date, order closing).
- Ensure data accuracy by promptly completing and documenting tasks such as onboarding new customers, vendor creation, updating payment terms, and changes to customer addresses. ...
Posted
a day ago
Undisclosed
- Drive the timely resolution of customer issues and complaints
- Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies
- Manage credit/debit note issuance and supporting debtor aging follow-ups ...
Posted
7 days ago
MYR1,453.33 - MYR5,230.76 Per Month
- Prepare an updated sailing schedule on a daily basis aligned with Principal direction, DPS/LTS and terminal information.
- Receive and process customers booking with courtesy and promptly.
- Manage daily booking acceptance based on availability and precision counting given by Principal in their daily BTL-Balance to Load updates. ...
Posted
8 days ago
Undisclosed
- To work closely with customers to win projects.
- To feedback to other departments on customers’ comments for improvement.
- To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer. ...
Posted
9 days ago
Undisclosed
- This role serves as a key point of contact for customers, ensuring timely, accurate, and professional support across all customer interactions.
- The role requires a strong customer-centric approach, operational excellence, and a commitment to delivering outstanding service while ensuring compliance with company policies and procedures.
Posted
11 days ago
MYR2,500 - MYR2,500 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
11 days ago
Undisclosed
- To do planning for bookings, by making truck arrangement with our own trucks or vendors.
- To assist and prepare other requirements as per customer’s request such as Custom’s declaration.
- To ensure loading and unloading activities are being execute without escalation. ...
Posted
14 days ago
MYR4,300 - MYR4,500 Per Month
- Monitor shipment and order status and provide timely updates to customers and clients.
- Handle customer complaints and provide appropriate solutions within the agreed timeline.
- Manage escalated cases and ensure proper follow-up until resolution. ...
Posted
3 days ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
3 days ago
Undisclosed
- Coordinate with customers, internal stakeholders, and global teams on logistics, delivery schedules, quality matters, documentation, and order fulfillment activities.
- Support Sales and Marketing teams with forecasting, order coverage, payment follow-ups, month-end activities, reporting, and general administrative duties.
- Degree-qualified professional with at least 5 years of experience in customer service, order management, sales support, or a similar role. ...
Posted
16 days ago
MYR2,500 - MYR3,500 Per Month
- Knowledge of appropriate software including Microsoft Words, Excel, PowerPoint, Outlook and Adobe Acrobat.
- Good interpersonal and communication skills in both written and spoken (English and Bahasa Malaysia).
- Able to read and review agreements/contracts. ...
Posted
a day ago
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