Support order processing, including expediting orders, change orders, returns, monitoring delivery status, end of life and resolving discrepancies.
Work closely with various department to ensure on time delivery to customers.
Responsible to held daily delivery meeting with related departments whenever unmeetable customer delivery schedule occurs and discuss recovery plan.
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To provided a courteous and professional service at all time.
To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.
To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere.
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