Jobs
Companies
Forums
1,900+ Customer Care Jobs in Kuala Lumpur - September 2026 - High Salaries
显示1,939个工作的结果
"customer care"
在 Kuala Lumpur
不要错过任何 Customer Care 的新工作机会 在 Kuala Lumpur
管理提醒
Undisclosed
KL City
- • 通过电话、邮件或在线聊天为客户提供专业的服务与支持
- • 处理客户咨询、问题及相关需求
- • 为客户提供准确的信息及有效的解决方案 ...
Posted
3 days ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
3 days ago
Undisclosed
KL City
- Design appropriate human-in-the-loop and exception-handling mechanisms for higher-risk scenarios.
- Develop production-ready applications using commercial and/or open-source LLMs.
- Implement prompt engineering, structured outputs, function/tool calling, context management, and LLM orchestration. ...
Posted
4 days ago
Undisclosed
KL City
- Utilize client’s third parties to provide the entitled service.
- Follow detailed instructions as outlined in company documents.
- For service level agreement in jeopardy, follow established escalation rules. ...
Posted
4 days ago
Undisclosed
KL City
- Candidates should possess solid Analytical Skills to interpret service data, identify trends, and recommend practical solutions and process improvements.
- Relevant experience in customer service leadership or supervisory roles, preferably in a corporate or multinational environment.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple priorities, and maintain professionalism in a fast-paced setting. ...
Posted
24 days ago
Customer Service (US Market) - Beauty and Wellness project Customer Service (US Market) - Beauty and Wellness project
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,500 每月
KL City
- Parental leave
- Professional development
- Vision insurance ...
Posted
5 days ago
MYR3,300 - MYR4,000 每月
KL City
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call. ...
Posted
5 days ago
MYR3,300 - MYR4,000 每月
KL City
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.
- Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above ...
Posted
5 days ago
MYR3,500 - MYR4,500 每月
KL City
- Comfortable with repetitive, high-volume work
- Able to work independently from home
- Willing to work rotating morning/night shifts ...
Posted
5 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
15 days ago
Undisclosed
KL City
- Ensure quality assessments are conducted accurately, objectively and supported by sufficient evidence.
- Maintain the integrity of QA methodologies, scorecards, sampling approaches, and review standards.
- Team Leadership & Capability Development ...
Posted
20 days ago
Undisclosed
KL City
- Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
- Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
- Maintain accurate and complete customer records and logs. ...
Posted
20 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
25 days ago
Undisclosed
KL City
- Language Skills: Native or near-native written proficiency in your target language, plus fluent English for internal communication and training.
- Deliver prompt, accurate, and empathetic solutions, maintaining strict First Response Time (FRT) and high Customer Satisfaction (CSAT) scores.
- Follow established escalation protocols for severe issues (e.g., payment anomalies or data incidents). ...
Posted
24 days ago
Undisclosed
KL City
- Escalate complex cases to the relevant internal teams when necessary.
- Maintain a high standard of customer service and communication.
- Follow established operational procedures and service standards. ...
Posted
16 days ago
Colony Coworking Space
MYR1,600 - MYR1,600 每月
KL City
- When required, ensuring that non-paying guests are disallowed from gaining access to Jerry Coworking Space within prescribed timeframes.
- Manage monthly applications for after-hour air-conditioning at a specific Jerry Coworking Space.
- When required, assist the Account Manager in preparing service agreements and proposals and the handover process to the Finance Team. ...
Posted
16 days ago
Undisclosed
Malaysia
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
- Assist in calling up customers for service / sales interactions ...
Posted
16 days ago
Undisclosed
KL City
- Coordinate and support User Acceptance Testing (UAT), including test preparation, execution, defect tracking, and post-implementation validation.
- Review and identify opportunities to improve Customer Care processes, turnaround time, productivity, and customer experience.
- Support implementation planning, issue resolution, and post-implementation monitoring. ...
Posted
19 days ago
MYR7,500 - MYR11,500 每月
KL City
- Able to work under pressure.
- Detail-oriented and able to follow procedures and SLAs.
- Proactive and results-oriented. ...
Posted
25 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
16 days ago
Undisclosed
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
16 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
17 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant teams when required. ...
Posted
12 days ago
Undisclosed
KL City
- Lead, coach, and develop a multi-layered team, building bench strength and succession plans for the next generation of leaders.
- Build and nurture strong client relationships across the countries, actively manage escalations, and deliver effective issue resolution across the NIQ network, personally engaging on complex, high-stakes issues to protect and grow client trust.
- Partner closely with regional and in-market Consulting, Analytics & Insights, Sales, Operations, Data Science, and the Pune Customer Service Centre to ensure work is connected to client business issues and delivered against agreed timelines. ...
Posted
17 days ago
Undisclosed
KL City
- Sense of responsibility;
- Independent and customer friendly.
- Experienced with Customer Care, internet and hotel industry; ...
Posted
12 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
12 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
12 days ago
MYR3,500 - MYR5,000 每月
KL City
- Conduct weekly analysis of return shipment performance, identify delays or recurring issues, and provide insights for process improvement.
- Coordinate closely with warehouse, operations, and upstream teams to resolve parcel exceptions and ensure proper follow-through until closure.
- Maintain accurate records and operational data related to failed deliveries, re-delivery cases, and returned parcels. ...
Posted
a month ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
a month ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
a month ago
浏览公司:
查看更多公司
按"customer care"浏览工作:
按"customer care"浏览工作:
查看所有行业