200+ Customer Care Jobs in Johor Bahru - September 2026

Operate the POS system accurately for sales, refunds, and exchanges.
Perform basic pants alterations (e.g., hemming) after receiving the required training, where applicable.
Maintain store cleanliness, visual merchandising standards, and an attractive shopping environment. ...

Retail Customer Service

Posted

a month ago

Chat Available

HEALTH ADVISOR [WATSONS KSL CITY MALL JB] HEALTH ADVISOR [WATSONS KSL CITY MALL JB]

Watsons Personal Care Stores Sdn Bhd

MYR2,400 - MYR2,700 Per Month

Full Time

Fresh Graduates

Johor Bahru, Johor

Nutritional consultation and deliver excellent product advice to our customers.
Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
Maintain housekeeping standard of health items which includes promotional display and price tags. ...

Retail Pharmacy Customer Experience

Be an early applicant!

Posted

a month ago

Customer Care Customer Care

Akademi Memandu Permas Jaya Sdn Bhd

Undisclosed

Full Time

Johor Bahru

Handle customer enquiries and complaints professionally
Maintain accurate customer and registration records
Coordinate with other departments to ensure smooth customer service ...

Posted

a month ago

Customer Care Executive - Perodua Customer Care Executive - Perodua

MHG ELITE SDN BHD

MYR2,000 - MYR3,000 Per Month

Full Time

Johor Bahru

Professional development
To establish and maintain good customer relations by conducting service reminder and follow up.
To comply on any procedure related to Customer Experience such as Customer Complaint Handling, CSI, Courtesy Car etc. ...

Posted

11 days ago

Customer Service Customer Service

ELITE TRANSFORM TEAM

MYR4,500 - MYR5,000 Per Month

Full Time

Johor Bahru

Identifying opportunities to improve customer satisfaction and process efficiencies
Collaborating with cross-functional teams to ensure a seamless customer experience
Adhering to company policies, procedures, and service level agreements ...

Posted

2 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

MYR3,000 - MYR6,000 Per Month

Full Time

Johor Bahru

Escalate complex issues to the relevant department when necessary
Follow up with customers to ensure issue resolution and satisfaction
Provide information about products, services, and company policie ...

Posted

4 days ago

Customer Service Executive Customer Service Executive

Lyreco Singapore Malaysia

Undisclosed

Full Time

Johor Bahru

Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system. ...

Posted

2 days ago

Customer Service Executive Customer Service Executive

Lyreco Group

Undisclosed

Full Time

Johor Bahru

Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system. ...

Posted

2 days ago

Customer Service Representative Customer Service Representative

TP

Undisclosed

Full Time

Johor Bahru

Data entry in various platforms
Open to Fresh Graduates
Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...

Posted

3 days ago

Senior Customer Service Senior Customer Service

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

MYR3,000 - MYR4,500 Per Month

Full Time

Johor Bahru

Work with relevant departments to investigate and resolve complaints, following up on corrective actions to ensure timely closure.
Handle and process customer sample requests, coordinate sample preparation, track and update customers on status, and maintain records of samples dispatched.
Follow up with customers on payment status as needed. ...

Posted

3 days ago

Admin-Customer Service Admin-Customer Service

SCA Specialty Chemicals Sdn Bhd

MYR1,500 - MYR2,000 Per Month

Full Time

Johor Bahru

Bahasa (Preferred)
Admin/Sales
Purchase - raw material to contact the supplier to get the quote base on the production purchase requisition ...

Posted

7 days ago

INBOUND CUSTOMER SUPPORT INBOUND CUSTOMER SUPPORT

Basic Today Klang

MYR2,100 - MYR3,000 Per Month

Full Time

Johor Bahru

Record and update customer information and case details in the system.
Escalate complex cases to the relevant department when required.
Maintain good customer service standards and achieve assigned KPIs. ...

Posted

8 days ago

Customer Service Assistant Customer Service Assistant

Secret Recipe Restaurant Sdn Bhd - SR Mid Valley

MYR1,800 - MYR2,500 Per Month

Full Time

Johor Bahru

Ensure orders are prepared and served accurately and promptly.
Maintain cleanliness and tidiness of the dining and service areas.
Assist with daily outlet operations. ...

Posted

10 days ago

Customer Care Executive Customer Care Executive

City-Link Express

Undisclosed

Full Time

Johor Bahru

Basic Sales skills to identify customer needs, suggest appropriate services, and support upselling or cross-selling where appropriate.
Previous experience in customer care, call center, or logistics-related customer service is an advantage.
Familiarity with shipment tracking systems, CRM tools, or similar customer management platforms is beneficial. ...

Posted

a month ago

Customer Service Customer Service

ELITE TRANSFORM TEAM

MYR4,500 - MYR5,000 Per Month

Full Time

Johor Bahru

Identifying opportunities to improve customer satisfaction and process efficiencies
Collaborating with cross-functional teams to ensure a seamless customer experience
Adhering to company policies, procedures, and service level agreements ...

Posted

21 days ago

CUSTOMER CARE ASSOCIATE (BPO) CUSTOMER CARE ASSOCIATE (BPO)

BPO MEDINI 9

MYR2,100 - MYR2,800 Per Month

Full Time

Johor Bahru

Follow established procedures and service standards.
Escalate complex issues to the appropriate department when required.
Record and update customer information accurately in the system. ...

Posted

a month ago

Customer Service Executive Customer Service Executive

Lyreco Singapore Malaysia

Undisclosed

Full Time

Johor Bahru

Receive and process orders from customers and internal employees via telephone, email, and online ordering platforms as required.
Coordinate and manage customer complaint escalations effectively with relevant inter-departments, ensuring timely resolution.
Execute daily operational tasks in compliance with Lyreco standards, policies, and procedures. ...

Posted

16 days ago

SALES CUM CUSTOMER SERVICE SALES CUM CUSTOMER SERVICE

UNCLE LIM DELIVERY SDN BHD

MYR2,000 - MYR4,000 Per Month

Full Time

Johor Bahru

· Welcome and greet customers in a professional and friendly manner.
· Attend to walk-in, telephone, WhatsApp and online customer enquiries.
· Recommend suitable air-conditioning products, accessories and installation packages based on customer requirements. ...

Posted

6 days ago

Customer Service cum Documentation Customer Service cum Documentation

Panda Global Logistics M Sdn Bhd

MYR2,000 - MYR4,000 Per Month

Full Time

Johor Bahru

Update customers on shipment status and follow up on any issues or delays.
Handle customer enquiries, requests, and complaints professionally.
Issue invoices to customers accurately and on time. ...

Posted

7 days ago

Customer Service cum Documentation Customer Service cum Documentation

PANDA GLOBAL LOGISTICS M SDN BHD

MYR2,000 - MYR4,000 Per Month

Full Time

Johor Bahru

Update customers on shipment status and follow up on any issues or delays.
Handle customer enquiries, requests, and complaints professionally.
Issue invoices to customers accurately and on time. ...

Posted

7 days ago

EHAILING CUSTOMER SUPPORT EXECUTIVE EHAILING CUSTOMER SUPPORT EXECUTIVE

Brain Recruit

MYR1,900 - MYR3,000 Per Month

Full Time

Johor Bahru

Handle customer concerns professionally via the assigned support channels
Record and update customer cases in the system
Ensure a positive customer experience ...

Posted

11 days ago

Customer Service Team Lead Customer Service Team Lead

Agensi Pekerjaan GMRecruitment Sdn Bhd

Undisclosed

Full Time

Johor Bahru

• Handle escalated complaints, disputes, and service recovery cases.
• Coordinate with internal teams and property owners to resolve guest issues.
• Monitor team performance and service standards. ...

Posted

13 days ago

Customer Service Administration Customer Service Administration

New Chen Motor Credit Sdn Bhd

MYR1,700 - MYR2,300 Per Month

Full Time

Johor Bahru

Received customers feedback and incoming calls
Responsibility for indoor sales operation, product promotion sales and customer service, sales documentation.
Responsible to up date HP payment and tracing HP installment. ...

Posted

21 days ago