Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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JOB PURPOSE Performs customer service and cashier duties under the supervision and direction of Centre Manager.
DUTIESCustomer Service: 1. Register incoming patients into the Medex, Encore Med and Meditex. 2. Prepare the charge chit and sticker for the registered patients. 3. Assist Embryologist/Nurse in printing out additional stickers. 4. Attend to calls and inquiries (via phone call). 5. Attend to walk in customer inquiries for offered services. 6. Fix appointment for the patients. 7. Fix appointment for the inter-branch patients. 8. Compilation of patient feedback forms. 9. Update patient post-delivery pregnancy outcome in Medex. 10. Attend to the Pathlab & Lalamove riders.
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Manage and monitor Advertising and Promotion (A&P) trade fund and Trade Term Agreement (TTA)-based investments for assigned accounts in accordance with annual allocations, ensuring efficient and purposeful usage of resources
Monitor self and team Key Performance Indicator (KPI) achievement, conduct regular performance reviews to identify gaps and improvement requirements, and provide trade activation post-evaluation analyses with clear action plans
Collaborate cross-functionally with Marketing, Trade Marketing, Supply Chain, Customer Care, and Client Management teams to ensure effective communication and seamless execution of business activities
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Return on investment on promotional effectiveness CAP
Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement.
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Return on investment on promotional effectiveness CAP
Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement.
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