Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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To operate, monitor, and controlling Distribution Control System (DCS) based on the SOP/WI/Reference, and instruction from Production Executive in-charged.
Responsible to ensure efficient operation of overall plants including raw material unloading, processing plant, and finishing plant without neglecting the importance of quality and safety.
To record process condition into the checklist periodically.
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To operate, monitor, and controlling Distribution Control System (DCS) based on the SOP/WI/Reference, and instruction from Production Executive in-charged.
Responsible to ensure efficient operation of overall plants including raw material unloading, processing plant, and finishing plant without neglecting the importance of quality and safety.
To record process condition into the checklist periodically.
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Logistics & 3PL Coordination: Prepare delivery documents, track proof of delivery (POD), update delivery calendars, and coordinate site dispatch with 3PL carriers, warehouses, and project teams.
Invoice Audit & Verification: Perform thorough 3-way checks comparing incoming vendor invoices against Purchase Orders (POs), DOs, and rate cards.
Inventory & Procurement Support: Track stock movement records (inbound/outbound), reconcile DOs against inventory reports, and maintain accurate PO/DO documentation.
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