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1,100+ Cs Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,143 jobs results for
"cs"
in Federal Territory
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Undisclosed
KL City
- Proficiency with reservation or property management systems and basic computer applications (e.g., email, spreadsheets).
- Ability to work on-site in WP. Kuala Lumpur, including flexibility for shifts, weekends, and holidays as required.
- Attention to detail, strong organizational skills, and the ability to manage multiple bookings and inquiries simultaneously. ...
Posted
16 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
5 days ago
Undisclosed
KL City
- Reviewing process performance, recommending improvements, and following up on implementation.
- Collaborating effectively in a global project environment with international stakeholders.
- A Bachelor’s degree in a related field. ...
Posted
9 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
2 days ago
Undisclosed
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
4 days ago
MYR2,800 - MYR3,300 Per Month
KL City
- Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
- A team player with a positive attitude and willingness to collaborate with colleagues.
- Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
9 days ago
Undisclosed
KL City
- Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
- Assist with account creation, menu setup, and processing of additional information provided by customers.
- Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
9 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
17 days ago
Undisclosed
KL City
- Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers.
- Escalate any queries or unresolved matters that are unable to complete within the agreed procedure to line manager or higher, as per the operational escalation matrix.
- SPM or Diploma or Degree in any related field. ...
Posted
9 days ago
Undisclosed
KL City
- Reviewing process performance, recommending improvements, and following up on implementation.
- Collaborating effectively in a global project environment with international stakeholders.
- A Bachelor’s degree in a related field. ...
Posted
18 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
12 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
15 days ago
Undisclosed
KL City
- Act as the voice of the customer in internal engagements with Product, Technology, and Marketing teams, feeding front line insights into product and process decisions.
- Ensure all KPIs, SLAs, and AHT targets consistently meet or exceed prescribed standards, with regular monitoring, reporting, and corrective action where needed.
- Own and continuously refine the Case Management System (CMS), telephony systems, and IVR configurations to streamline customer engagements, reduce handling effort, and enable faster, more accurate case routing and resolution. ...
Posted
a day ago
Undisclosed
KL City
- Monitor and track shipments; provide regular status updates to customers.
- Fresh graduates are welcome to apply
- Bachelor's degree required
Posted
3 days ago
MYR2,200 - MYR2,500 Per Month
KL City
- Follow up with tenants to ensure their issues have been properly addressed
- Coordinate with the operations and maintenance teams to resolve tenant issues
- Follow up on maintenance and service requests ...
Posted
2 days ago
MYR3,500 - MYR3,500 Per Month
KL City
- Communicate treatment-related administrative information clearly and courteously.
- Coordinate closely with doctors, clinical staff and other departments to ensure a smooth patient journey.
- Maintain accurate patient and appointment records. ...
Posted
14 hours ago
Undisclosed
KL City
- Lead reviews activities in order to launch proactive initiatives to improve the support services
- Analyze and improve customer journey/flow
- Experience in Customer support team ...
Posted
4 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
4 days ago
Undisclosed
KL City
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
4 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Advance toward specialist roles by taking on process improvements and small projects that improve how we serve clients.
- Grow your professional network within a supportive SME environment that values learning and steady progress.
- Ready to join a close-knit team where your voice matters? Working with us at Sincere Service Centre Sdn Bhd means helping real people access professional services with clarity and care. We are a practical, people-first firm focused on steady service improvements and dependable client relationships. ...
Posted
4 days ago
Undisclosed
KL City
- Strong customer service and phone-handling skills
- You will need to understand customer needs and recommend appropriate solutions.
- You will need to work on the role as a customer service executive and work collaboratively within a team. ...
Posted
5 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
5 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
5 days ago
Undisclosed
KL City
- Monitor account health and proactively manage customer engagement.
- Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
- Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
5 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
5 days ago
Undisclosed
KL City
- Ensure a positive customer experience.
- Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
- Strong problem-solving and analytical skills. ...
Posted
5 days ago
Undisclosed
KL City
- Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
- Follow established customer service procedures and escalation guidelines.
- Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
5 days ago
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