• Conduct complete analysis of current/new systems, to identify the level of satisfaction of users, to identify strengths and weaknesses, to provide solutions for problems and to continually seek to improve existing systems.
• Collaborating with users and business analysts to conduct detail user requirement study. Translate business process and business requirement into a usable application system design that meets user needs and expectations.
• Analyse, plan, design, develop and implement core applications systems that satisfy business requirements or change requests.• Staying abreast with software/development technology trends, help to estimate the technology complexity of system solution projects/enhancements and upkeep technological stack.
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Execute with Excellence (Operations): Sales is nothing without delivery. You will collaborate with cross-functional teams to ensure SLAs are smashed, KPIs are met, and the customer experience is flawlessly executed.
The Veteran: 5+ years of hardened experience specifically in the freight forwarding or logistics industry (this is non-negotiable).
The Closer: A proven, quantifiable track record of managing massive, strategic accounts and consistently driving revenue growth.
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