Collaborate with vendors and assist the Project Manager to revamp the company website and company products, ensuring it aligns with brand identity and user needs.
Participate in design conceptualization, content development, and coordination with external and internal stakeholders.
Compile reports, check for content quality, and ensure timely delivery of website updates.
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Strategically configure and manage affiliate SKUs, tracking links, and tiered commission structures while exercising rigorous control over allocated brand budgets.
Architect and drive high-impact affiliate activation strategies during peak campaign periods and live stream pushes, collaborating seamlessly with creative teams for optimal content distribution.
Define advanced target customer avatars and execute sophisticated audience setups (saved, custom, lookalike, and retargeting) for optimal and efficient media allocation.
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Key Account Leadership: Take end-to-end commercial ownership of major national health & beauty accounts (Guardian or Watsons), executing annual joint business plans (JBP) to drive top-line growth, volume, and category market share.
Commercial Negotiations: Lead annual trading terms agreements (TTA), margin structures, promotional funding, listing fees, and credit terms to ensure commercial alignment and account profitability.
Trade Marketing & Execution: Develop and implement account-specific promotional plans, planogram mechanics, secondary counter visibility, and high-impact in-store displays in close collaboration with marketing teams.
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Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
Ensure HR operations remain accurate, compliant, and audit-ready across all locations
Improve operational efficiency through process redesign, automation, and system improvements
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Responsible for actualizing account management strategies, sales planning, sales pipeline management, salesperson development/training and sales activity consistent with the JCI Sales Management Disciplines.
Personally, establish and maintain long term customer relationships with key and target owners, architects, consulting engineers and contractors to influence opportunities.
Through active leadership participation in the local community and professional organizations, maintain an understanding of the business environment (i.e. legislative, purchasing, and market trends).
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Collaborate closely with CX project leads to provide timely and actionable input on product and business rules, ensuring execution aligns with project objectives and overall CX strategy.
Support change communication efforts by collaborating with internal stakeholders, ensuring clear, consistent, and timely messaging that supports smooth adoption of new processes, technologies, and customer-obsessed changes.
Maintain and update knowledge base content for both internal and external customers, contributing to the unification of information into a cohesive knowledge management system, including AI readiness.
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Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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You will work closely with engineers across product teams as a technical peer - understanding constraints, proposing solutions that fit how those teams work, and defining data schemas and field-level specifications that engineering teams can implement directly.
You will own the technical automation roadmap for Product Ops in deciding what to build, sequencing priorities, and balancing impact against complexity.
You will provide technical direction and coaching on problem scoping and solution design to the team.
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Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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Stakeholder Alignment: Preparing and presenting clear, data-driven reports and presentations to Senior Management, enabling them to make confident, evidence-based decisions and due diligence.
Bachelor's degree in a relevant discipline is the minimum requirement (e.g., Real Estate, Investment, Finance, Economics, Business Management or a related field).
Master’s degree in real estate, Finance, or Business Administration (MBA) is preferrable with added advantage.
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Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Collaborate with the sales force and cross-functional teams to ensure data accuracy and alignment, and provide broader team support during absences or when assigned by managementAdministrative duties and coordination tasks as required
Bachelor's Degree in any discipline, with a preference for Data Analytics, Computer Science, or Business Administration
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