Create and maintain training materials, cheat sheets and best practise guides.
Pipeline Management: Monitor daily request volumes and build prioritization based on impact to business goals. Ensure team is meeting turnaround times without sacrificing quality.
Serve as first point of contact for complex business problems.
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Collaborate with internal and/or external stakeholders to execute projects, ensuring projects are meeting the intended objectives, completed timely and within allocated budget/resources.
Health check Fulfilment Operations team daily operational KPIs, flagging operational issues/risks, and develop temporary workarounds and long-term solutions to de-bottleneck challenges.
Bachelor's degree in engineering, supply chain, or any related qualification.
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The Product Management Intern supports Greenpeace Southeast Asia in building smarter digital foundations for supporter engagement. The intern's primary focus will be on two things: assessing and consolidating the team's product and tools ecosystem and supporting the optimization of CRM and other systems. Alongside this, they'll get hands-on exposure to CRM operations and cross-team systems work. This role suits someone who thinks analytically, is comfortable with ambiguity, and can turn structured research into clear, actionable outputs.
The Supporter Experience Intern supports the Regional Journey Department in strengthening Greenpeace Southeast Asia’s digital ecosystem, specifically across supporter journeys, website experience, and engagement systems.
This role focuses on optimizing digital touch points through website management, UI/UX improvements, research, content updates, and journey audits. The intern will help ensure supporters have clear, meaningful, and motivating interactions as they navigate Greenpeace’s digital platforms. The role is ideal for students or early-career talents interested in product management, digital engagement, UX/UI, CRM-driven journeys, or digital marketing for social impact.