Strategically map out and develop best-in-class content strategies that align with broader business goals — guiding junior team members based on own data and industry best practices.
Engage key stakeholders across the wider Communications and Integrated Marketing teams to continually review workflow and processes to enable harmonious and efficient collaboration.
Work closely with the Production team to plan, coordinate content and program flows for brand showcase and shopping live streams and video podcasts across social platforms, with a keen focus on vertical formats.
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Strategically map out and develop best-in-class content strategies that align with broader business goals — guiding junior team members based on own data and industry best practices.
Engage key stakeholders across the wider Communications and Integrated Marketing teams to continually review workflow and processes to enable harmonious and efficient collaboration.
Work closely with the Production team to plan, coordinate content and program flows for brand showcase and shopping live streams and video podcasts across social platforms, with a keen focus on vertical formats.
...
A day in the life of a technical writer includes crafting, editing, revising, and publishing technical product information similar to datasheets, specifications, design guides, application notes and user manuals.
Primary responsibilities include analyzing and interpreting data to determine appropriate syntax, presentation style, voice and grammatical usage. Technical writers are also responsible for scheduling reviews, recording approval, and maintaining information architecture metadata.
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Write, edit, and proofread diverse content; including but not limited to print publications (annual reports, commemorative books, corporate brochures, etc.), digital collaterals (EDMs, posters, etc.), and exhibitions/galleries.
Work closely with the internal team, especially the Creative Director, to ensure that content meets client expectations of style, factual accuracy, and other necessary aspects.
Curate exhibitions; including but not limited to researching history and interviewing persons of interest.
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Analyze content and quality data to extract actionable insights and trends, and produce clear, compelling reports that inform product, engineering, and strategy partners.
Apply strong editorial judgment to assess overall quality on content, making and documenting tough calls.
3+ years of professional experience in content moderation, trust & safety, content quality assurance, or content operations at a technology or social-media platform.
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