My Secret Hacks Pte. Ltd. has successfully created viral marketing campaigns and video productions, growing social media accounts by over 100k in just six months. If you’re eager to learn and grow in this field, we want you!
What We Do:
* Create engaging content on platforms like www.instagram.com/yanweixiaoer , www.tiktok.com/@mysecrethacks with a reach of over 250k
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Standards, Discoverability & Localization: Uphold content standards, metadata schemas, and taxonomy frameworks, identifying gaps and driving updates through appropriate governance channels. Apply SEO and AI discoverability principles (GEO, AEO) to optimize retrieval, while ensuring content structures enable high-quality localization and flagging systemic issues for resolution.
Cross-Functional Collaboration & Validation: Partner with Product, Engineering, Content Management, KM Operation, and Support Operation teams to ensure knowledge initiatives are accurate, timely, and contribute to support efficiency. Continuously validate that improvements result in better self-service success, reduced support friction, or an improved agent experience.
Mentorship & Team Development: Provide day-to-day direction, guidance, and support to junior team members, ensuring the overall quality of team output and supporting their professional development within the digital content field.
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Design content strategies that align with organisational goals, connecting storytelling to programs, communications, advocacy, and fundraising objectives.
Plan and storyboard content for clarity, engagement, and impact.
Shoot, edit, and produce videos; write content for social media, newsletters, and other channels.
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My Secret Hacks Pte. Ltd. has successfully created viral marketing campaigns and video productions, growing social media accounts by over 100k in just six months. If you’re eager to learn and grow in this field, we want you!
What We Do:
Create engaging content on platforms like www.instagram.com/yanweixiaoer , www.tiktok.com/@mysecrethacks with a reach of over 250k
...
· Responsible for the creative direction and conceptualisation of both marketing and non-marketing artwork collaterals.
· Liaise with operations teams and vendors to ensure that provision of all marketing and non-marketing artwork collaterals is timely and fulfils the business requirements.
· Ensure that documentation and working files for all marketing and non-marketing artwork collaterals are maintained properly in the Shared Drive.
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