Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
The Video & Content Lead is responsible for leading the company’s video and content strategy, production and execution across multiple beauty and personal care brands.
The role will build a strong and consistent content engine across TikTok, Instagram, e-commerce platforms and other digital channels, with a strong focus on short-form video that drives brand awareness, engagement, product discovery and sales conversion.
This is a hands-on leadership role requiring both creative judgment and commercial thinking.
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Supporting the creation of engaging and informative content (e.g., blog posts, website copy, social media updates) tailored to legal professionals.
Learning how to use AI tools as a co-pilot for content brainstorming and drafting, always with a human touch for authenticity and accuracy.
Keyword Research: Discovering the words and phrases legal professionals use when searching for solutions online. We'll show you how to use special tools to find these "keywords."
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Edit raw footage into high-quality videos that align with the company's brand identity, marketing strategy, and content objectives.
Add music, captions, motion graphics, transitions, and visual effects to enhance audience engagement.
Work closely with the management and marketing team to develop creative content ideas, campaigns, and promotional materials specifically for the Nilai branch.
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