Community Engagement: Manage social media interactions, respond to customer enquiries and feedback, and turn audience insights into relevant content ideas.
Trend & Platform Research: Stay updated on digital trends, emerging technologies, and new social platforms to develop fresh ideas that increase engagement and traffic.
Brand Consistency: Ensure all content maintains a consistent brand voice, visual identity, and alignment with company products, services, and marketing direction.
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Monitor social media channels for industry trends, competitor activities, and customer feedback, providing insights and recommendations for improvement.
Engage with the online community by responding to comments, messages, and inquiries in a timely and professional manner.
Collaborate with the marketing team to align social media efforts with broader marketing campaigns and company objectives.
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Collaborate with the marketing team to plan and coordinate live stream schedules, promotional campaigns, and product launches, ensuring alignment with overall marketing objectives.
Leverage knowledge of embroidery services, uniform tailoring, and T-shirt sublimation to effectively showcase product features and customization options during live sessions.
Analyze live stream performance metrics, including viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future content.
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Gather and repost customer feedback from live sessions to help the team improve future content and product offerings.
Stay updated on current market trends, competitors’ strategies, and popular content formats to enhance live performance.
Responsible for hosting live stream including but not limited to Tiktok, Shopee and Lazada, managing live streaming and monitoring its effectiveness.
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Collaborate with the marketing team to plan and coordinate live stream schedules, promotional campaigns, and product launches, ensuring alignment with overall marketing objectives.
Leverage knowledge of embroidery services, uniform tailoring, and T-shirt sublimation to effectively showcase product features and customization options during live sessions.
Analyze live stream performance metrics, including viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future content.
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