300+ Contact Centre Jobs - October 2026 - High Salaries

Showing 307 jobs results for "contact centre"
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STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Downtown Core

Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Singapore

  • Experience managing the full lifecycle of customer service issues
  • Strong analytical and problem-solving capabilities
  • Responsible for monitoring regional customer advocacy outcomes to drive optimal performance to meet resolution targets. ...
Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Singapore

  • Identify performance gaps and implement targeted coaching and process improvements
  • Support the team in resolving complex and sensitive customer issues involving safety, claims, and relocations
  • Reinforce best practices for empathetic, clear, and professional customer communication ...
Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Singapore

  • Monitor operational performance and implement actions to address gaps and improve outcomes
  • Oversee resolution of complex, high-visibility, and sensitive social media cases
  • Provide guidance to teams on tone, judgment, and service recovery in high-risk situations ...
Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Singapore

  • Ensure customer issues are resolved within established service timelines, with proactive communication and follow-up
  • Ensure customers are proactively supported with clear communication, empathy, and professionalism throughout the resolution process
  • Reinforce service recovery practices that proactively build trust and confidence ...
Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Singapore

  • Deliver highly personalized, relationship-based advocacy that consistently exceeds expectations
  • Anticipate customer needs beyond the immediate issue and proactively address them
  • Communicate clearly, confidently, and professionally with high profile customers ...
Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Downtown Core

Posted
19 days ago

STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.

Downtown Core

Posted
19 days ago

Malaysia

  • Local and outstation vehicle delivery to Segambut, Serendah, Port and event locations.
  • Location and outstation branches.
  • Monitor maintenance of lorry / carrier. ...
Posted
24 days ago

KL City

  • Manage disgruntled customer, handle customer complaints and escalates to relevant parties
  • Process customer request and ensure communication to relevant parties
  • As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
6 days ago
  • Provide guidance to project teams on contractual obligations, rights, and risk exposure
  • Lead the assessment and management of variations, claims, and disputes, particularly for MEP and specialist packages
  • Review contractor submissions including EOT (Extension of Time), cost claims, and change requests ...
Posted
14 days ago

Singapore

  • Location : Clementi
  • Provide course counselling services to prospective students and/or parents at the counter and ad-hoc recruitment events when necessary.
  • Comfortable in following up with existing sales leads via phone call with the intention of making appointments for prospective students to speak to staff for further programme clarification. ...
Posted
4 days ago

Singapore

  • Ensure consistency and quality in the data collection system, data integrity and uploading of the data from the registry to MOH.
  • Ensure the timeliness of data capturing and accountability when reporting to MOH and major trauma stakeholders.
  • Coordinate and participate in the care of trauma patients. ...
Posted
4 days ago

KL City

  • Review, log, track, and manage all incoming and outgoing project correspondence.
  • Draft contractual letters, coordinate reviews with project management and senior stakeholders, and ensure timely issuance.
  • Support the setup and oversight of document control systems. ...
Posted
9 days ago

Singapore

  • Subsidy outcomes and necessary timely follow-ups in CMS for all new and existing cases
  • Update of School Fees Changes in CMS at the child level (yearly) and when required, ad-hoc
  • Monitoring of Vacancy Status in Skoolnet for Transfers and liaison with Enrolment Advisors ...
Posted
12 days ago

Singapore

  • Completion Bonus : 1 Months
  • Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system. ...
Posted
5 days ago

Singapore

  • Location : Clementi
  • Provide course counselling services to prospective students and/or parents at the counter and ad-hoc recruitment events when necessary.
  • Comfortable in following up with existing sales leads via phone call with the intention of making appointments for prospective students to speak to staff for further programme clarification. ...
Posted
4 days ago

Singapore

  • Document technical solutions, troubleshooting steps, and knowledge base articles to improve efficiency and self-service options for customers and internal teams.
  • Identify and analyze recurring technical issues, recommending preventative measures and collaborating with product development or engineering teams for long-term solutions.
  • Participate in the development and delivery of training programs for new and existing contact center analysts. ...
Posted
18 days ago

KL City

  • Manage disgruntled customer, handle customer complaints and escalates to relevant parties
  • Process customer request and ensure communication to relevant parties
  • As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
a month ago

KL City

  • Organize employee training, including onboarding, product knowledge, communication skills, and after-sales standard training to enhance team capabilities.
  • Evaluate employee performance and provide feedback, pay attention to employee career development, and create a positive team atmosphere.
  • Establish and improve the after-sales service system, formulate after-sales processes and standards, and ensure efficient and high-quality services. ...
Posted
9 days ago

Singapore

  • Strong quantitative or qualitative research skills
  • Proficiency in using advanced data analytics software (e.g., SPSS, STATA, SAS) or qualitative analysis software (e.g., NVivo)
  • Excellent written and verbal communication skills ...
Posted
2 days ago

Singapore

  • Good verbal and written communication skills
  • Good interpersonal skills and ability to work both independently and in a team
  • This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office ...
Posted
2 days ago

Singapore

  • Conducts setup of logistics inclusive but not limited to AV Systems, Furniture, and equipment for events & daily organised visits.
  • Report and recommend buying of critical spares and consumables for various facilities repair and improvement and participate in facilities improvement projects.
  • Carry out ad-hoc duties, hands-on work, projects as assigned. ...
Posted
4 days ago

Singapore

  • Ensure all reports are submitted accurately and within established timelines.
  • Support the administration of the two-tier MCST structure and ensure compliance with statutory and governance requirements.
  • Serve as the key coordinator for strata-related matters, including council correspondence, meetings, resolutions, and stakeholder communications. ...
Posted
5 days ago

Singapore

  • Ensure consistency and quality in the data collection system, data integrity and uploading of the data from the registry to MOH.
  • Ensure the timeliness of data capturing and accountability when reporting to MOH and major trauma stakeholders.
  • Coordinate and participate in the care of trauma patients. ...
Posted
24 days ago

Singapore

  • Analyse trauma-related data e.g. interpret trends and quality markers of trauma management.
  • Monitor quality indicators and report any deviation to the Supervisor.
  • Ensure consistency and quality in the data collection system, data integrity and uploading of the data from the registry to MOH. ...
Posted
24 days ago

Singapore

Posted
24 days ago

KL City

  • Support and execute the bank’s trade operation strategies in order to achieve Centre of Operational Excellence.
  • Perform analysis on the root cause of errors occurred (if any) in order to facilitate an appropriate action/resolution.
  • Have 3 years of experience in handling credit and trade finance with knowledge of local and international trade rules UCP, URDG,URC is anadded advantage. ...
Posted
24 days ago

Singapore

  • Ensure all reports are submitted accurately and within established timelines.
  • Support the administration of the two-tier MCST structure and ensure compliance with statutory and governance requirements.
  • Serve as the key coordinator for strata-related matters, including council correspondence, meetings, resolutions, and stakeholder communications. ...
Posted
8 days ago