You will be expected to act as a trusted gatekeeper, managing priorities, anticipating needs, and ensuring tasks are executed efficiently and discreetly. Strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality are essential.
This role requires flexibility, including working on weekends, public holidays, and occasional after-office hours when required, depending on operational or leadership needs.
The ideal candidate is resourceful, calm under pressure, highly organised, and service-driven, with a strong sense of responsibility and a “can-do” attitude. You should be comfortable working in a fast-paced environment where priorities may shift quickly, while maintaining professionalism and warmth at all times.
Provide premium service to our clients in understanding client’s medical needs, provide specialist recommendations and facilitate the appointment booking.
Well versed with pre-authorization and issuance of Letter of guarantee process.
Provide administration support, when necessary.
...