Lead and develop high performing programme and project teams, delivering quality outcomes under tight timelines and complex conditions.
Set clear expectations, roles, and accountability, monitoring capacity and taking corrective action to address delivery, capability, or resourcing gaps.
Coach and uplift delivery capability, fostering a collaborative, outcome-focused across the project team.
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Compliance Assurance: Execute regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.
License Optimization: Analyse software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.
Vendor Management Support: Assist the senior analyst for provider audits and contract renewals by providing detailed, data-driven entitlement and usage reports.
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Compliance Assurance: Lead regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.
License Optimization: Analyze software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.
Vendor Management Support: Assist the ITAM Lead for provider audits, contract renewals, and negotiation strategy by providing detailed, data-driven entitlement and usage reports.
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Understand business requirements, drive analysis, support and assess gaps, impacts and requirements on application/solution supported.
Manage project and solution deliveries in alignment with business requirements. Explore and implement enterprise-wide technology enablement in accordance with business strategy and the latest technologies.
Lead and manage the implementation of solutions in meeting user’s requirements and objectives.
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Perform event correlation and analysis to detect emerging threats and security anomalies.
Participate in cybersecurity incident response activities, including identification, containment, eradication, recovery, and post-incident reviews.
Conduct threat hunting activities to proactively identify malicious behaviors, attack techniques, and hidden threats within the environment. Support forensic investigations by collecting and analyzing logs, system artifacts, and security evidence.
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Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
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