Work Order Technical Analysis: Regularly review the on-site maintenance instructions for closed work orders, verify the rationality of fault diagnosis logic and repair solutions, and promptly correct any non-standard operations.
Technical Case Library Construction: Collect and organize typical fault cases (such as GPU outages, ECC errors, BMC log analysis, etc.) to form a standardized technical case library for engineers to learn from and reference.
This role is suitable for someone who is interested in applying software development to real engineering systems, including equipment monitoring, data logging, alarm functions, system testing, and hardware-software integration.
Your Growth & Impact
Develop practical skills in software, sensors, controllers, equipment communication, and industrial system integration through hands-on development and testing.
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Diagnose and identify electrical and electronic faults using appropriate testing equipment and diagnostic tools on servers, GPUs and key hardware components
Perform repairs and replacements of faulty components, circuit boards, and electronic modules
Conduct thorough testing and quality assurance checks on repaired equipment to ensure functionality and safety compliance
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Position yourself for career growth and certifications by taking ownership of incidents, preventive maintenance and delivery activities.
Job Summary
If you enjoy turning messy networks into reliable systems, you'll enjoy working with us at AERUMA GROUP SDN BHD, where our hardware-first team designs and maintains secure connectivity for businesses and clients across Malaysia.
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Automation & Optimization: Support initiatives to streamline workflows and improve application performance.
Deployment Support: Assist in managing website development stages through testing and release.
Collaboration: Work closely with cross-functional team members, communicate progress clearly, and take an active, flexible approach to solving project challenges.
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Revises plans as per business situation required based on analysis of actuals versus plan.
Manages issues associated with engineering changes to ensure minimal cost exposure, excess materials and risk to customer shipment.
Participates in the introduction of new products and supports the transfer/de-transfer of existing products through planning and analysing of common and unique materials in support of project deadlines.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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