Plan and conduct technical seminars or solutions/product demonstration to prospective customers in a professional and high quality manner.
Conduct regular visits to customers; establish healthy customer relations and cement strong relationships that support long-term sales objectives. Undertake consciousness and receptiveness to their needs, market trends and new products launched by competitors. Provide prompt updates to the Department Manager to initiate counter strategies.
Prepare product costing and to work out quotations for customers.
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Multi-Agent Systems: Develop collaborative multi-agent systems for fleet operations, maintenance intelligence, route planning, and customer support automation.
They can use various testing techniques, such as functional testing, regression testing, and performance testing, to ensure the software's quality and reliability.
Identify and document defects or issues discovered during testing. Provide clear and detailed defect reports to developers for resolution.
Maintain comprehensive documentation of test script, test cases, test plans, and test results. Keep track of changes made during the testing process.
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Data Accuracy & Compliance• Validate financial transactions and workflows to ensure alignment with accounting standards and internal policies• Support reconciliation testing between ERP outputs and financial records• Help ensure audit readiness by maintaining traceable and well-documented test logs Process
Documentation & Improvement• Contribute to the creation and refinement of QA documentation, including test plans, checklists, and SOPs• Suggest improvements to testing workflows and automation opportunities• Collaborate with finance and development teams to clarify requirements and resolve issues
Cross-Functional Collaboration• Participate in QA stand-ups, sprint reviews, and UAT sessions• Coordinate with ERP developers and finance stakeholders to align testing efforts with business goals• Support training and onboarding materials for finance users based on QA insights
Perform complete testing of developed work to reduce follow-up requests and bugs
Troubleshoot technical issues and identify modification needed in existing applications
QR Retail Automation (Asia) Sdn Bhd (QRRA), a subsidiary company of Silverlake Axis, is a leading provider of innovative retail solutions, deployment, and consulting services. We support enterprise and SME retailers, including pharmacy chains, in optimizing their operations.
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Perform event correlation and analysis to detect emerging threats and security anomalies.
Participate in cybersecurity incident response activities, including identification, containment, eradication, recovery, and post-incident reviews.
Conduct threat hunting activities to proactively identify malicious behaviors, attack techniques, and hidden threats within the environment. Support forensic investigations by collecting and analyzing logs, system artifacts, and security evidence.
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Technical Writing: Translate complex technical processes into clear, structured documentation and flowcharts to support development and operations efforts.
Process Optimization: Collaborate with senior engineers to identify gaps in current documentation and suggest improvements for better system performance and security.
IT Support & Administration: Provide foundational support for hardware/software setups and basic network configuration under the guidance of the IT team.
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Technical Writing: Translate complex technical processes into clear, structured documentation and flowcharts to support development and operations efforts.
Process Optimization: Collaborate with senior engineers to identify gaps in current documentation and suggest improvements for better system performance and security.
IT Support & Administration: Provide foundational support for hardware/software setups and basic network configuration under the guidance of the IT team.
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Procurement Navigation: Lead complex RFP/RFI responses, ensuring all proposals align with government frameworks, data sovereignty laws, and ethical AI guidelines.
Cross-Functional Leadership: Partner with our Solution Architects and Data Scientists to design "Proof of Value" (PoV) pilots that demonstrate tangible ROI for private & public services.
Alliance Management: Leverage and grow partnerships with global cloud providers (AWS, Azure, Google) and local system integrators to accelerate market penetration
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• You must install, configure, deploy, and maintain end-user computing devices, operating systems, software applications, and endpoint security solutions.
• You are expected to perform hardware upgrades, replacements, preventive maintenance, and lifecycle management of IT assets.
• You must manage incidents and service requests through the IT ticketing system, ensuring all issues are tracked, updated, and resolved within agreed service levels.
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