The Key Account Executive supports the Key Account Manager in servicing existing retail customers, coordinating trade activities and growing the business through new account openings and new product listings.
Campaign & Initiative Support- Assist in planning and executing social media campaigns and engagement initiatives.- Propose ideas for social giveaways, contests, and community-driven activities to increase engagement and retention.- Support campaign tracking from ideation to post-campaign review.
Monitoring & Reporting- Track daily engagement and community sentiment across ZUS’s social platforms- Provide insights and suggestions based on content performance
Collaborate with clients to understand their recruitment needs, organizational culture, and business goals, ensuring tailored solutions.
Provide guidance and support to junior recruitment consultants, sharing best practices and helping to develop their skills in candidate sourcing and client management.
Campaign & Initiative Support- Assist in planning and executing social media campaigns and engagement initiatives.- Propose ideas for social giveaways, contests, and community-driven activities to increase engagement and retention.- Support campaign tracking from ideation to post-campaign review.
Monitoring & Reporting- Track daily engagement and community sentiment across ZUS’s social platforms- Provide insights and suggestions based on content performance
Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction scoring and identifying opportunities to improve GA service delivery.
Drive continuous improvement by developing, reviewing, and standardising policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organisational sustainability objectives and reporting requirements are met.
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Assist with monitoring the office janitors and making sure the office is in a spring condition.
Assist with raising purchase orders to finance whenever needed.
Assist with flights and accommodations booking for the management and authorized employees. Keep a tracking of the data and ensure that all bookings are tally with the company’s budget.
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Training & Development: Coordinate and facilitate training programs and professional development initiatives to support employee growth and enhance organizational effectiveness.
Payroll & Benefits Administration: Administer accurate and timely payroll processing, ensuring compliance with statutory requirements including EPF, SOCSO, HRDF, and SST.
HR Projects & Initiatives: Assist with various HR-related tasks and strategic initiatives as needed to meet the evolving needs of the organization.
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Translate complex operational and business information into clear, engaging, and learner-centric content.
Collaborate with SMEs to validate technical accuracy while ensuring content meets instructional and learner experience standards.
Manage the review, revision, and governance of learning materials to ensure content remains current, relevant, accessible, and aligned with organisational standards.
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We take pride in our culture of togetherness, kindness, and ambition, we want to attract and develop top talent while fostering a thriving, high-performance workplace. This internship offers a hands-on opportunity to gain experience in employee engagement, recruitment, workplace culture, and people development in a fast-paced, dynamic environment. If you’re passionate about HR, company culture, and creating meaningful workplace experiences, we’d love to have you on board!
Parcel ManagementManage incoming and outgoing parcels, including receiving, recording, sorting, and distributing parcels to employees in atimely manner.
Reception Area ManagementEnsure the reception area is clean, organised, and presentable while maintaining a consistent service standard.Secondary Job Responsibilities:
Purchasing & PO AdministrationSupport GA purchasing activities, including PO raising, quotation collection, approval follow-up, and purchase tracking.2. Name Card ManagementManage employee name card requests, including information verification, ordering, and distribution.3. Office & Pantry SuppliesAssist with monitoring stock levels and replenishment of stationery, pantry items, and other workplace essentials.4. Courier ManagementCoordinate outgoing courier arrangements, including booking, tracking, and liaising with courier service providers.5. Vendor CoordinationLiaise with vendors on deliveries, quotations, purchases, and other GA-related requirements.6. GA Administrative SupportAssist with documentation, filing, invoice processing, records, and other administrative tasks.7. Employee & Workplace SupportAttend to day-to-day employee requests and provide assistance for GA-related workplace needs, meetings, and events.8. Ad Hoc GA ActivitiesSupport the GA team in carrying out workplace initiatives, events, and other ad hoc operational requirements.
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Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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