Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
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Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
Manage marketing databases & CRM systems. Ensure all the important information on leads, opportunities, projects etc. are recorded and tracked. Identify potential risk and propose improvement actions to be taken.
Collaborate with cross functional teams to ensure smooth process of processing purchase orders and payments to vendors.
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The role also involves tracking sales performance, forecasting, and contributing to sales strategy and training initiatives to strengthen the global sales pipeline.
Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
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Manage Sales Activities: Handle enquiries, quotations, orders, follow-ups, and after-sales service to ensure a smooth customer experience.
Market & Competitor Analysis: Monitor market trends, competitor activities, pricing, and new product launches to identify opportunities and support sales strategies.
Promote Products & Brand: Plan and participate in promotional activities, roadshows, trade fairs, exhibitions, and other marketing initiatives.
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