Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
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Sales Support Objective: Support dealers in marketing our products by providing complimentary dietary consultations, enhancing the shopping experience for their customers.
Product Training: Conduct product training and briefings for dealers' floor staff. Consistently inquire if additional product training is required at their Head Office.
Performance Review: Engage in regular assessments of sales performance with dealers to identify growth areas and provide the necessary support to enhance sales outcomes.
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Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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