Understand market insights and propose an activation plan — conduct market surveys, track user behaviour, competitor landscape and category trends, and turn findings into account-growth or activation recommendations.
Identify gaps and propose solutions — proactively pinpoint operational, process, or resourcing shortcomings across the four lines and present actionable, data-backed recommendations.
Reporting and post-mortem — deliver regular performance and account reports, evaluate campaign/project/event outcomes, and derive learnings to continuously improve operational effectiveness.
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Strengthen technical and operational knowledge by preparing rooms, performing pre-shift checks, logging faults and applying basic troubleshooting during live games. Develop checklists and routines that reduce downtime and keep play moving.
Position yourself for career growth through ongoing coaching, cross-training in operations and content roles, and clear paths to supervisory or outlet responsibilities. Build a varied portfolio of skills that employers in leisure and events value.
Love live events, meeting new people and creating memories that stick? Try working with us at Pinnacle Odyssey Sdn. Bhd., the team behind Bomb Battle, where we run live-action game sessions that bring friends, families and colleagues together for playful competition and shared stories. We focus on safe, friendly play, smooth operations and moments that guests talk about after they leave.
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