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200+ Cmm Specialist Jobs - August 2026 - High Salaries
Showing 220 jobs results for
"cmm specialist"
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Manage Alert
SGD6,000 - SGD6,000 Per Month
Singapore
- Conduct UAT, monitor campaign performance, and leverage customer insights to optimise CRM effectiveness.
- Support a seamless omnichannel customer experience through data-driven CRM strategies.
- Minimum 5 years of CRM experience, preferably in the retail/B2C industry. ...
Posted
20 days ago
SGD6,000 - SGD7,000 Per Month
Singapore
- Conduct UAT, monitor campaign performance, and leverage customer insights to optimise CRM effectiveness.
- Support a seamless omnichannel customer experience through data-driven CRM strategies.
- Minimum 5 years of CRM experience, preferably in the retail/B2C industry. ...
Posted
21 days ago
CRM Communications Strategist - Copywriter (12-month FTC) CRM Communications Strategist - Copywriter (12-month FTC)
WISE ASIA-PACIFIC PTE. LTD.
SGD7,100 - SGD7,100 Per Month
Singapore
- Write the copy for CRM campaigns that inform and inspire customers throughout their journey.
- Compose messages that help guide customers along their Wise journey with ease.
- Craft the words for marketing campaigns to educate customers on product features. ...
Posted
10 days ago
SGD5,000 - SGD7,000 Per Month
Singapore
- Identify and evaluate external partners to enhance customer benefits and program value.
- Design and manage end-to-end customer journeys, including offers, communications, and experiences.
- Execute CRM campaigns using Salesforce Marketing Cloud; experience with Loyalty Cloud and Service Cloud is an advantage. ...
Posted
21 days ago
PEOPLE PROFILERS PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Maintain CRM configurations, master data, system settings, and perform routine system checks to ensure smooth operations.
- Gather user feedback and enhancement requests, and work with stakeholders to improve CRM processes and system usability.
- Support system testing activities, including preparing test cases, conducting SIT/UAT, and validating changes before deployment. ...
Posted
21 days ago
Undisclosed
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience. ...
Posted
21 days ago
Undisclosed
KL City
- Identifying cultural trends and keeping a pulse on internet and start-up culture; providing teams and clients with a point of view on how it affects the way brands connect with people
- Partner with client to innovate meaningful member benefits, programmes or feature improvements that differentiate the brand and delight customers
- Partnering with other capabilities across the agency (Business leads, Data, Technology, Experience Design and other teams) to determine strategy needs, develop and facilitate implementation of CRM Strategy and Programmes. ...
Posted
12 days ago
Undisclosed
KL City
- Configure and maintain system settings, workflows, and controls that support secure and efficient data management.
- Maintain high standards of data quality across contacts, companies, deals, and custom objects.
- Conduct regular data hygiene activities, including duplicate identification and merging, record cleansing, validation checks, and database audits. ...
Posted
13 days ago
Undisclosed
KL City
- Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
- Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
- Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
22 days ago
Undisclosed
KL City
- Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
- Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
- Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
23 days ago
Undisclosed
Singapore
- Provide cross-functional cooperation and vendor interaction to troubleshoot, analyze and develop solutions for problems involving integrated systems.
- Bachelor’s Degree in Engineering, Computer Science, IT or similar discipline.
- More than 5 years of experience in related field including 3 years of development experience. ...
Posted
23 days ago
Undisclosed
Singapore
- Build and maintain customer segments based on behavior, purchase patterns, and engagement signals; use these to drive meaningful personalization at scale
- Translate data into decisions — run regular performance reviews, surface insights, and make recommendations that influence product, content, and marketing strategy
- Partner closely with the growth, paid, and content teams to ensure retention efforts are aligned with acquisition and brand initiatives ...
Posted
23 days ago
Undisclosed
Singapore
- Workflow Automation & SOPs: Architect, implement, and refine scalable operational frameworks and SOPs. Build automated workflows (e.g., auto-populating briefs into master campaign calendars, automated content setup triggers) to minimise manual configuration time and eliminate operational friction.
- SLA & Ingestion Architecture: Design and enforce clear Service Level Agreements (SLAs), Tiered brief lead times, and emergency send cutoffs to protect pod bandwidth and prevent last-minute ad-hoc requests.
- Process Standardisation & Playbooking: Package operational wins, channel guardrails, and intake pilots into standardised regional playbooks that can be easily scaled and replicated across new or long-tail SEA markets. ...
Posted
14 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Provide cross-functional cooperation and vendor interaction to troubleshoot, analyze and develop solutions for problems involving integrated systems.
- Bachelor’s Degree in Engineering, Computer Science, IT or similar discipline.
- More than 5 years of experience in related field including 3 years of development experience. ...
Posted
23 days ago
Undisclosed
Singapore
- Adhering to Salesforce best practices with proper documentation.
- Design end-to-end Salesforce architecture across Service, Experience, Marketing, and Data Cloud.
- Define scalable data models, security models, and integration patterns. ...
Posted
23 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- A genuine desire to solve problems for clients
- Strong interpersonal skills, as this is a client-facing role
- A commitment to delivering exceptional service that leaves clients delighted ...
Posted
15 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Explore and evaluate external partnerships to deliver customer benefits and improve program attractiveness.
- Design full funnel customer journey, including offerings, experiences and communications.
- Execute CRM activities using Salesforce Marketing Cloud, Loyalty Cloud, and Service Cloud (where applicable). ...
Posted
24 days ago
SGD7,000 - SGD9,000 Per Month
Singapore
- System Integration & Configuration: Configure system infrastructure, including Mailbox setup, Server-Side Synchronization, and granular CRM Security Roles. Troubleshoot server-side and asynchronous process bugs.
- Deployment & DevOps Management: Orchestrate system testing, deployment checklists, and cutover procedures across both Agile and Waterfall lifecycles. Ensure project delivery aligns with timelines and budgets.
- Client Support & Operations: Manage post-implementation support and service delivery in strict compliance with customer Service Level Agreements (SLAs). Author training materials and facilitate user knowledge transfer. ...
Posted
24 days ago
SGD9,000 - SGD9,500 Per Month
Singapore
- Following guidelines and checklists developed for deployment
- Adhering to timelines
- Overview: ...
Posted
25 days ago
Undisclosed
Singapore
- Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.
- Understanding user needs and building delightful user experiences in collaboration with the design team.
- Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience. ...
Posted
3 days ago
Undisclosed
Singapore
- Risk & Exposure Controls: Work with risk teams to define balance controls, alerts,
- Enterprise Platform Experience & Client Workflows
- Institutional User Experience (B2B UX): Design seamless, high-efficiency Web/Portal ...
Posted
a day ago
Undisclosed
Singapore
- Work closely with business users to define product vision, strategy and roadmap based on industry needs and regulatory requirements
- Transform business and regulatory requirements into clear product specifications and user stories
- Lead discovery sessions with business users to understand pain points and opportunities ...
Posted
15 hours ago
Undisclosed
Singapore
- Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.
- Understanding user needs and building delightful user experiences in collaboration with the design team.
- Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience. ...
Posted
2 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Develop clear value propositions, product concepts and business cases that articulate user value, operational impact, financial considerations, risks and expected benefits.
- Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits tracking and continuous improvement.
- Apply customer-centric design thinking to understand user journeys, pain points, service gaps and opportunities for business process transformation. ...
Posted
3 days ago
Undisclosed
Singapore
- Key Responsibilities1. Define and communicate clear product vision, strategy and outcome-based roadmaps for new digital, AI-enabled and platform products, ensuring alignment with organisational priorities, user needs and strategicoutcomes.2. Lead product discovery and validation through market research, user research, stakeholder interviews,problem framing, prototyping and feedback loops.3. Apply platform-as-a-product principles to manage internal platforms and shared technology products asreusable, scalable capabilities that serve multiple teams.4. Develop clear value propositions, product concepts and business cases that articulate user value, operationalimpact, financial considerations, risks and expected benefits.5. Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits trackingand continuous improvement.6. Apply customer-centric design thinking to understand user journeys, pain points, service gaps andopportunities for business process transformation.7. Prioritise platform capabilities, product features, backlog items and roadmap trade-offs based on user needs,business value, technical feasibility, cost, risk and strategic outcomes.8. Drive developer experience and self-service adoption through intuitive platform journeys, golden paths,enablement materials, feedback loops and continuous improvement of platform usability.9. Facilitate workshops, requirement discussions and decision-making sessions with business users, operationsteams, technology teams, vendors and leadership stakeholders.10. Manage competing stakeholder interests, influence without authority and maintain alignment across productscope, priorities, timelines and expected outcomes.11. Work with agile delivery teams to define epics, user stories, acceptance criteria, sprint goals, release plansand product increments.12. Define and use success metrics to measure platform adoption, product outcomes, developer experience,operational health, benefits realisation, budget utilisation and business value, and report progress clearly tosenior stakeholders.13. Engage vendors and partners to shape solution options, validate feasibility, manage delivery dependenciesand ensure outcomes remain aligned to product objectives.14. Evaluate emerging AI use cases, including GenAI opportunities, prompt engineering considerations, human-in-the-loop design, AI governance risks and limitations of large language models.Required Skills and Experience1. 10+ years of experience in product management, product planning, new product development, digital delivery,business transformation, strategy, consulting or related roles.2. Strong experience defining and communicating product vision, strategy, outcome-based roadmaps, valuepropositions and business cases for new products, digital initiatives or internal platforms.3. Strong knowledge of platform-as-a-product principles, with experience managing internal platforms, sharedtechnology products or reusable enterprise capabilities for multiple consuming teams.4. Hands-on experience with product discovery, user research, market research, customer journey mapping,problem validation and customer-centric design thinking.5. Ability to manage product lifecycle activities, including ideation, prioritisation, delivery planning, launch,adoption, benefits realisation and continuous improvement.6. Strong stakeholder management skills, with the ability to facilitate workshops, manage competing interests,influence without authority and communicate with executives.7. Good understanding of agile, Scrum and Kanban methodologies, including backlog management, user storywriting, sprint planning, workflow visualisation, sprint reviews, release planning and product incrementmanagement, with hands-on ability to use Jira to manage boards, backlogs, priorities and delivery progress.8. Ability to drive platform adoption by improving developer experience, self-service journeys, golden paths,onboarding flows, documentation, support models and feedback loops.9. Strong AI literacy, including the ability to understand AI and GenAI capabilities, limitations, risks, dataconsiderations, responsible use principles and how these translate into practical product opportunities.10. Strong business and commercial acumen, including understanding of operational processes, financial andbudget management, benefits tracking, risk assessment and business process transformation.11. Experience working with vendors, partners, delivery teams and cross-functional stakeholders to shapefeasible solutions and manage delivery dependencies.12. Strong written and verbal communication skills, with the ability to produce concise product artefacts, decisionpapers, executive updates, roadmap materials and workshop outputs.13. Strong change management, communication and stakeholder management skills to support platform adoptionacross multiple business, product, engineering and operations teams.14. Comfortable working in ambiguous environments where product direction must be shaped through structureddiscovery, trade-off management and iterative delivery.Preferred Skills1. Experience managing AI-enabled products, GenAI use cases, data products, automation products or digitalservices in enterprise or public sector environments.2. Understanding of AI product management, prompt engineering fundamentals, human-in-the-loop design, AIgovernance, AI risk considerations and LLM capabilities and limitations.3. Experience applying lean product, design thinking, service design, experimentation or product analyticsmethods to validate product opportunities.4. Experience with tools such as Jira, Confluence, Azure DevOps, Miro, Figma, analytics dashboards, surveytools or collaboration platforms.5. Exposure to technology delivery in cloud, data, AI, enterprise systems, workflow automation or digitaltransformation programmes.6. Experience preparing executive-level product strategy papers, business cases, roadmap presentations,investment proposals or benefits realisation reports.What Success Looks Like1. New product opportunities are clearly framed, validated and prioritised based on user needs, business value,feasibility, cost and risk.2. Product visions, roadmaps and business cases are well understood by business, technology, finance andleadership stakeholders.3. Stakeholders are aligned on product priorities, trade-offs, delivery plans and expected outcomes despitecompeting interests.4. Delivery teams have clear backlogs, user stories, acceptance criteria, release plans and product incrementsthat support iterative value delivery.5. Platform adoption, developer experience, product outcomes, operational health, benefits realisation, budgetutilisation and business value are measured, tracked and communicated clearly.6. AI-enabled product opportunities are assessed responsibly, with appropriate consideration of governance,user value, human oversight and technical limitations.
- Ready to make an impact? Apply now and let's grow together!
Posted
4 days ago
Undisclosed
Singapore
- Key Responsibilities1. Define and communicate clear product vision, strategy and outcome-based roadmaps for new digital, AI-enabled and platform products, ensuring alignment with organisational priorities, user needs and strategicoutcomes.2. Lead product discovery and validation through market research, user research, stakeholder interviews,problem framing, prototyping and feedback loops.3. Apply platform-as-a-product principles to manage internal platforms and shared technology products asreusable, scalable capabilities that serve multiple teams.4. Develop clear value propositions, product concepts and business cases that articulate user value, operationalimpact, financial considerations, risks and expected benefits.5. Manage the product lifecycle from ideation and discovery through delivery, launch, adoption, benefits trackingand continuous improvement.6. Apply customer-centric design thinking to understand user journeys, pain points, service gaps andopportunities for business process transformation.7. Prioritise platform capabilities, product features, backlog items and roadmap trade-offs based on user needs,business value, technical feasibility, cost, risk and strategic outcomes.8. Drive developer experience and self-service adoption through intuitive platform journeys, golden paths,enablement materials, feedback loops and continuous improvement of platform usability.9. Facilitate workshops, requirement discussions and decision-making sessions with business users, operationsteams, technology teams, vendors and leadership stakeholders.10. Manage competing stakeholder interests, influence without authority and maintain alignment across productscope, priorities, timelines and expected outcomes.11. Work with agile delivery teams to define epics, user stories, acceptance criteria, sprint goals, release plansand product increments.12. Define and use success metrics to measure platform adoption, product outcomes, developer experience,operational health, benefits realisation, budget utilisation and business value, and report progress clearly tosenior stakeholders.13. Engage vendors and partners to shape solution options, validate feasibility, manage delivery dependenciesand ensure outcomes remain aligned to product objectives.14. Evaluate emerging AI use cases, including GenAI opportunities, prompt engineering considerations, human-in-the-loop design, AI governance risks and limitations of large language models.Required Skills and Experience1. 10+ years of experience in product management, product planning, new product development, digital delivery,business transformation, strategy, consulting or related roles.2. Strong experience defining and communicating product vision, strategy, outcome-based roadmaps, valuepropositions and business cases for new products, digital initiatives or internal platforms.3. Strong knowledge of platform-as-a-product principles, with experience managing internal platforms, sharedtechnology products or reusable enterprise capabilities for multiple consuming teams.4. Hands-on experience with product discovery, user research, market research, customer journey mapping,problem validation and customer-centric design thinking.5. Ability to manage product lifecycle activities, including ideation, prioritisation, delivery planning, launch,adoption, benefits realisation and continuous improvement.6. Strong stakeholder management skills, with the ability to facilitate workshops, manage competing interests,influence without authority and communicate with executives.7. Good understanding of agile, Scrum and Kanban methodologies, including backlog management, user storywriting, sprint planning, workflow visualisation, sprint reviews, release planning and product incrementmanagement, with hands-on ability to use Jira to manage boards, backlogs, priorities and delivery progress.8. Ability to drive platform adoption by improving developer experience, self-service journeys, golden paths,onboarding flows, documentation, support models and feedback loops.9. Strong AI literacy, including the ability to understand AI and GenAI capabilities, limitations, risks, dataconsiderations, responsible use principles and how these translate into practical product opportunities.10. Strong business and commercial acumen, including understanding of operational processes, financial andbudget management, benefits tracking, risk assessment and business process transformation.11. Experience working with vendors, partners, delivery teams and cross-functional stakeholders to shapefeasible solutions and manage delivery dependencies.12. Strong written and verbal communication skills, with the ability to produce concise product artefacts, decisionpapers, executive updates, roadmap materials and workshop outputs.13. Strong change management, communication and stakeholder management skills to support platform adoptionacross multiple business, product, engineering and operations teams.14. Comfortable working in ambiguous environments where product direction must be shaped through structureddiscovery, trade-off management and iterative delivery.Preferred Skills1. Experience managing AI-enabled products, GenAI use cases, data products, automation products or digitalservices in enterprise or public sector environments.2. Understanding of AI product management, prompt engineering fundamentals, human-in-the-loop design, AIgovernance, AI risk considerations and LLM capabilities and limitations.3. Experience applying lean product, design thinking, service design, experimentation or product analyticsmethods to validate product opportunities.4. Experience with tools such as Jira, Confluence, Azure DevOps, Miro, Figma, analytics dashboards, surveytools or collaboration platforms.5. Exposure to technology delivery in cloud, data, AI, enterprise systems, workflow automation or digitaltransformation programmes.6. Experience preparing executive-level product strategy papers, business cases, roadmap presentations,investment proposals or benefits realisation reports.What Success Looks Like1. New product opportunities are clearly framed, validated and prioritised based on user needs, business value,feasibility, cost and risk.2. Product visions, roadmaps and business cases are well understood by business, technology, finance andleadership stakeholders.3. Stakeholders are aligned on product priorities, trade-offs, delivery plans and expected outcomes despitecompeting interests.4. Delivery teams have clear backlogs, user stories, acceptance criteria, release plans and product incrementsthat support iterative value delivery.5. Platform adoption, developer experience, product outcomes, operational health, benefits realisation, budgetutilisation and business value are measured, tracked and communicated clearly.6. AI-enabled product opportunities are assessed responsibly, with appropriate consideration of governance,user value, human oversight and technical limitations.
- Ready to make an impact? Apply now and let's grow together!
Posted
4 days ago
Undisclosed
Singapore
- Alternative Sourcing
- Risk Visibility & Reporting
- Bachelor's degree ...
Posted
4 days ago
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