Data Center Operations
Infrastructure Support
Network Cabling
Fiber Optics
Ethernet Switching
IP Addressing
VLAN
Cable Troubleshooting
Hardware Installation
Server Racking
Cable Management
Windows 10
Windows 11
Windows Server 2019
Windows Server 2022
VMware vSphere
Microsoft Failover Cluster
Microsoft NLB Cluster
Troubleshooting
Customer Service
Microsoft Office Suite
ServiceNow
Problem-solving attitude and excellent communication skills.
In-depth understanding of relational databases (SQL) and ETL (Extract, transform, load) frameworks. Experienced in data staging with SQL and Python, data visualization with tools such as PowerBI, data integration using Apache NiFi, Theobald Universal Xtract, and Azure Data Factory, as well as orchestrating data pipelines with dbt and Apache Airflow.
Excellent organizational skills with the ability to communicate project goals and objectives, project status and deliverables with senior executives. Participate with the management team in developing a vision and strategic plan to guide the organization.
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Project & Client Management – Take ownership of assigned technical projects and client engagements from planning and implementation through testing, deployment, and handover. Work directly with clients to understand requirements, provide technical recommendations, and communicate project or support updates.
Technical Collaboration & Continuous Improvement – Work closely with Sales, Pre-Sales, Product, vendors, and internal technical teams on solution design, proof-of-concepts, escalations, and technical issues. Research emerging technologies and identify opportunities to improve security, performance, and operational efficiency.
Documentation, Mentoring & Knowledge Sharing – Maintain technical documentation, implementation guides, configuration records, and support reports. Provide technical guidance to junior engineers and contribute to knowledge sharing, best practices, and team capability development.
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