Ensure critical batch processes, application interfaces, APIs, market data feeds and trading-related services operate reliably within defined service windows.
Act as the primary technology contact for business stakeholders and users based in Singapore, translating business requirements and priorities into effective technology support.
Coordinate across application support, infrastructure, cybersecurity, database, network and regional technology teams to resolve production issues and deliver service improvements.
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High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).
Performance and scale. Identify bottlenecks, improve database access patterns, and optimise latency and throughput as transaction volumes grow.
Production reliability. Build useful monitoring and alerting, investigate incidents, and turn root cause analysis into durable improvements.
Engineering quality. Write maintainable code, build meaningful unit, integration, and performance tests, and strengthen delivery through code reviews and CI/CD.
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