Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access.
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Data Center Operations
Infrastructure Support
Network Cabling
Fiber Optics
Ethernet Switching
IP Addressing
VLAN
Cable Troubleshooting
Hardware Installation
Server Racking
Cable Management
Windows 10
Windows 11
Windows Server 2019
Windows Server 2022
VMware vSphere
Microsoft Failover Cluster
Microsoft NLB Cluster
Troubleshooting
Customer Service
Microsoft Office Suite
ServiceNow