You will be assisting with the day-to-day running of the clinic, including:
Patient registration and queue managementHandling phone calls, WhatsApp messages and patient enquiriesScheduling appointments and follow-up visitsDispensing medication accuratelyAssisting the doctor during clinic sessions when requiredProcessing CHAS, Medisave, TPA and other clinic claimsAssisting with basic clinic procedures such as ECG and nebuliser treatmentManaging payment collection and basic administrative dutiesKeeping the clinic area clean, organised and ready for operationsSupporting smooth clinic flow and providing good patient service
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Clinical duties including chaperoning doctors, assisting in clinical tasks such as ECG, blood taking, dressing, assisting the doctor in surgical procedures, etc
Inventory duties including monitoring stock levels, ordering medicines etc
Ensuring the cleanliness and hygiene of the clinic
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Provide the endoscopy room for use by ensuring damp dusting is completed, oxygen supply is verified, and equipment and disposable items, trolleys, and standby items are prepared.
Collaborate with ward staff to ensure patients arrive at the endoscopy room on time, thereby optimizing the utilization of the endoscopy.
Receiving patients and adherence to patient safety goals involves accurately identifying patients, preparing them for procedures, checking patients with staff, and noting abnormalities.
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Visit patients in the unit with team members to assess conditions, re-plan nursing care, and determine nursing priorities based on patient needs and staff availability.
Provide personalized, attentive care to newborns and infants, holistic patient care, with accurate documentation and timely reporting of abnormal findings. High-quality maternity care is provided, including emergency procedures, and ensures safe maternal and child healthcare.
Conducts nursing rounds on patients, providing emotional support and accompanying doctors while doing rounds, as well as assisting in procedures as needed.
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