Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Document adoption plans, site matrices, and multi-functional communications to build detailed roadmaps, ensuring all project collaborators remain aligned at every stage of the onboarding lifecycle.
Prior experience in customer service, call centers, hospitality, or sales is preferred. We also welcome fresh graduates who have demonstrated strong communication skills and exposure to customer interactions.
Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.