To grow a clientele base using internal referrals, clients' referrals, marketing leads and self- generated leads, while maintaining a high standard of service quality and compliance in our industry.
Be proactive to update clients on important matters and events such as news, and newsletter that might affect the relationship.
To build and deepen client relationships and cross service based on clients’ needs.
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Collaborate with pre-sales resources, virtual sales teams, account managers, and executives to ensure timely responses to qualified, high-revenue leads and strategic account development.
Prepare quotations, proposals, and contracts, working cross-functionally to finalize agreements and set delivery schedules.
Follow up with customers to monitor satisfaction, uncover additional revenue opportunities, and nurture ongoing relationships.
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Managing assigned projects, campaigns, and handling the creative development, execution and production of the creative work (i.e. photoshoot, video shoot, event activation, etc), where required
Keep abreast of new digital trends, industry innovation through self-managed research and learning
Taking on ad hoc tasks and projects in assistance to the Client Servicing team
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Website and digital content: Manage and refresh website content, including lawyer profiles, practice descriptions, rankings, awards, insights, news, events and other firm updates, working with internal stakeholders and external vendors where required.
LinkedIn and profile raising: Develop and coordinate LinkedIn content for the Firm and, where appropriate, partners, including posts on deals, cases, rankings, publications, events, speaking engagements and thought leadership.
Publications and client communications: Work with lawyers to develop, edit and publish client alerts, articles, newsletters, legal updates, brochures, event materials and external publication content that is clear, consistent and audience-appropriate.
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Website and digital content: Manage and refresh website content, including lawyer profiles, practice descriptions, rankings, awards, insights, news, events and other firm updates, working with internal stakeholders and external vendors where required.
LinkedIn and profile raising: Develop and coordinate LinkedIn content for the Firm and, where appropriate, partners, including posts on deals, cases, rankings, publications, events, speaking engagements and thought leadership.
Publications and client communications: Work with lawyers to develop, edit and publish client alerts, articles, newsletters, legal updates, brochures, event materials and external publication content that is clear, consistent and audience-appropriate.
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