Ensuring prompt dispatch of correspondence as well as acknowledgement of those received for necessary actions to be taken.
Receiving and screen visitors and direct them to the appropriate officers depending on their reason for the visit.
Connectingor redirecting incoming and outgoing telephone calls, depending on the area of interest for appropriate attention, and maintain the telephone register.
...
In this role, you will be the key point of contact for walk-in, phone, and email inquiries, ensuring our stock records, email responses, and delivery logistics run smoothly.
Core Responsibilities
Handle Orders: Process incoming orders from walk-in customers, telephone inquiries, and incoming emails.
...