Internal and external networking: Collecting and sharing information about market, customer, competitor, etc. using recognized tools (CRM: Visit Report/Opportunities/Account details/Customer Plan)
Progress Monitoring: Monitoring progress of important customer projects to multiply local success
Registration of New Customers: Work together with Customer Services / Finance to complete customer’s questionnaire, create the new customers and the credit terms in SAP system...
Build professional relationships with aesthetic doctors, medical aesthetic clinic owners, dermatologists, plastic surgeons, doctors, medical professionals, and aesthetic practitioners.
Present and promote the company’s medical aesthetic products, devices, treatments, and solutions.
Conduct product presentations, demonstrations, and consultations where required....
Build professional relationships with beauty salon owners, aesthetic clinic owners, beauticians, therapists, beauty professionals, and industry partners.
Present and promote the company’s beauty products and solutions to potential customers.
Conduct product demonstrations, consultations, and presentations where required....
Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades....
Co-ordinating and preparing mid-year business performance review and annual business plan across all BDV departments.
To co-ordinate department plan, execution, and completion of projects, ensuring they are delivered on time, within budget, and according to specified requirements.
Developing Corporate and Business Scorecards with internal stakeholders. Implementing of the business initiatives to drive higher achievement in our corporate and business scorecards....
Basic understanding of technical or engineering concepts; prior exposure to training, education, or materials science-related industries is an advantage.
Organizational and time-management skills, with the ability to handle multiple opportunities and meet deadlines.
Goal-oriented mindset, resilience in a target-driven environment, and proactive problem-solving abilities....
Cross-Channel Inventory Control: Oversee inventory allocation across sales channels to prevent stockouts or over-selling.
External Partner Management: Act as the primary operational liaison with platform key account managers (KAMs), third-party logistics providers (3PLs), warehouse teams, and external agencies/vendors.
Internal Cross-Functional Alignment: Work closely with Content & Marketing (for listing assets, promotions, and store banners), Supply Chain/Procurement (for stock replenishment), and Finance (for store payouts and reconciliations)....
Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition.
Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement.
Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations....
General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Minimum Diploma in Electrical/Mechanical Engineering or related field...
Identify weaknesses in the Disaster Recovery process and provide recommendations for improvement.
Participating in activities related to business continuity management i.e. supporting BCP, Call Tree exercises, or other exercises initiated by regulatory bodies.
Ensure and align with compliance to the respective regulatory compliance and IT standards operating procedures....
Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims....
Monitor security events, alerts, and incidents; perform investigation, troubleshooting, escalation, and support response activities as required.
Provide technical support and troubleshooting for cybersecurity systems, networks, servers, virtualization platforms, and supporting infrastructure.
Support the design, implementation, and maintenance of secure network architectures, including network segmentation, defense-in-depth strategies, industrial DMZs, and secure remote access solutions....