Establish appropriate claim reserves and conduct ongoing monitoring and updates throughout the claim lifecycle.
Liaise with internal stakeholders and external parties including brokers, agents, adjusters, insureds, third parties, solicitors, financial institutions, and regulatory bodies (e.g., Bank Negara Malaysia, FMB).
Escalate complex, high-value, or high-risk claims to the Claims Unit Head or Senior Management in a timely manner.
...
Handle administrative tasks relating to WICA, including the generation of internal monitoring reports, processing payment of medical report fees, outgoing registered mails, etc
Liaise with our service providers including third party administrators on the submission of information/documents & other claims related matters
Handle incoming general enquiries received via the WICA Hotline/Hotmail
...
Handle administrative tasks relating to WICA, including the generation of internal monitoring reports, processing payment of medical report fees, outgoing registered mails, etc
Liaise with our service providers including third party administrators on the submission of information/documents & other claims related matters
Handle incoming general enquiries received via the WICA Hotline/Hotmail
...