Establish and maintain process architecture, standards, documentation, and governance frameworks to support operational excellence and business transformation.
Works with in-country markets technology leads on in-country-specific matters, coordinating across stakeholders to ensure alignment on priorities, regulatory commitments and delivery status.
· Work on troubleshooting and resolving complex problems. Performing application setup and integration, diagnosing issues with applications running on servers or in microservices
Domain SME (Identity, Fraud & Open Banking): Serve as the strategic authority across modern Customer Identity (CIAM, biometric/passwordless authentication, OAuth2/OIDC), real-time Fraud & Risk detection systems, and Open Banking/PSD2 API ecosystems with knowledge on Open Banking Regulations across various markets in Asia, Europe and North America.
Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums