Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions and support.
Provide technical product education by articulating the value and benefit of the product.
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• Positive attitude with a passion for customer service.• Good communication and interpersonal skills.• Able to work independently and as part of a team.• Comfortable working in a fast-paced retail and F&B environment.• Experience in bakery, café, retail, or F&B operations is an advantage.• Candidates able to work overnight shifts (11:00pm – 7:00am) will have an added advantage.
• 6-day work week, including weekends and Public Holidays.• Rotating shifts between 7:00am and 11:00pm.• Overnight shift opportunities available.
• Annual Leave & Medical Leave.• Night Shift Allowance.• Staff Benefits and Career Growth Opportunities.• Friendly and Supportive Work Environment.
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Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
...
Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
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