Provide feedback to management on issues faced on the ground
Perform routine maintenance and firmware updates on servers, network devices, and security system software to ensure systems remain reliable and up-to-date
Candidate must possess at least a NITEC in Security, Electrical/Electronic or equivalent...
Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
Manage and prioritize service requests and break-fix incidents through Zendesk, ensuring timely resolution, documentation, and operational visibility.
Configure access control systems, manage load sheets, perform Genetec programming, and maintain system configurations supporting operational and project requirements....
Partner with AI engineers and developers — including agentic AI initiatives such as multi-agent orchestration systems, natural-language query layers over real-time vision event data, and LLM tool-use and automation — to scope, estimate, and sequence work accurately.
Develop detailed project plans, timelines, and resource allocation; monitor progress and report against KPIs.
Serve as the primary point of contact for clients, managing communication and expectations across technical and business audiences....
Partner with AI engineers and developers — including agentic AI initiatives such as multi-agent orchestration systems, natural-language query layers over real-time vision event data, and LLM tool-use and automation — to scope, estimate, and sequence work accurately.
Develop detailed project plans, timelines, and resource allocation; monitor progress and report against KPIs.
Serve as the primary point of contact for clients, managing communication and expectations across technical and business audiences....