Handle complaints and follow up promptly with guests on incidents to complete feedback raised
Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Trained server staff on proper use of equipment, food handling, and portion sizing.
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Build customer trust and enhance the company's reputation by maintaining a professional online presence and ensuring consistent brand messaging across all platforms.
Produce marketing materials such as promotional videos, photography, posters, brochures and digital content that reflect the company's products, services, and corporate identity.
Identify new business opportunities by promoting catering services, corporate events, school dining, and special packages while developing strong relationships with prospective clients and business partners.
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