Define the logistics technology roadmap to enhance efficiency and accuracy of operation with adoption of AI, data analytics and visualization. Improve shipment end-to-end visibility and real-time data integration.
Lead the structural evolution of the Global Logistics and Custom department. Align talent, culture, and processes to support product supply sourcing strategy and business growth strategy.
Formulate risk mitigation & business continuity playbooks to mitigate global disruptions in logistics such as geopolitical conflict, climate events, or port strikes.
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System Data Maintenance (SAP GTS): Monitor tracking systems for restricted parts and process synchronization routines (e.g., ZMATPUSH) to update ECCN classifications.
Logistics & Broker Coordination: Distribute approved documentation to clearance agents and freight forwarders (DSV, DHL, Morrison, CZE).
Record Keeping & Compliance Logs: Maintain compliance trackers for permit balances and archive shipping dossiers for audit visibility.
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We are looking for a Customs & Logistics Executive with experience in Malaysia import/export customs clearance and trade compliance to join our client's growing team.
What We're Looking For:
Fluent in Mandarin, with good written and spoken English and Bahasa Malaysia 1–3 years of experience in Malaysia import & export customs clearance Manufacturing industry experience preferred Strong knowledge of SMK (Sistem Maklumat Kastam) / Dagang Net Experience with customs documentation (K1, K2, K3, K4, K8, K9) Familiar with LMW (Licensed Manufacturing Warehouse) operations Able to perform HS Code classification and duty calculations independently Knowledge of import/export permits, SST, customs compliance, and trade regulations Experience coordinating with freight forwarders, customs agents, and logistics vendors Valid driving license and own transportation is an advantage
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Build and manage a robust sales pipeline aligned to annual customs growth targets to consistently meet and exceed revenue goals through disciplined opportunity management and proactive business development.
Represent KN at industry events, trade shows, and logistics forums to expand the network, strengthen market presence, and generate new leads.
Track client engagement and market presence through the volume of client meetings and presentations, industry event participation and lead generation, and available customer satisfaction feedback.
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Provide academic leadership in the planning, implementation, review, and continuous improvement of the programme curriculum to ensure alignment with institutional goals, MQF requirements, and industry needs.
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Provide professional advice and guidance on customs regulations, procedures, and compliance requirements to internal teams and clients.
Collaborate closely with shipping, logistics, and freight forwarding partners to ensure the efficient movement of goods and timely completion of customs clearance processes.
Maintain accurate and organized records of all import and export transactions, ensuring proper filing and archiving of supporting documentation in accordance with regulatory and company requirements.
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Develop and execute procedures that mitigate risk and demonstrate reasonable care standards for a global market.
Define and implement metrics to demonstrate cost savings and promote cost savings opportunities.
Establish & maintain relationships with both internal &external business partners such as suppliers, sourcing, finance etc. to facilitate success of operations & cost savings programs
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Minimum of 3 years' working experience, preferably in airport operations, airlines, express services, international transportation, or freight forwarding
Knowledge and experience in customs clearance procedures, trade declaration, and handling of licenses and permits will be advantageous
Strong customer service skills, along with excellent analytical, communication and interpersonal abilities
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• Country Customs Service Caretaker Responsible for assigned countries (legal entities) customs process, protocols and requirements which will ensure license to operate. Work closely and with guidance from hub customs operations, country supply chain service caretaker and regional customs and supply chain community
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