Utilize specialized knowledge of Continental vehicle platforms and technologies to efficiently diagnose and repair issues related to their unique systems, such as advanced driver-assistance systems (ADAS) and infotainment units.
Maintain accurate and detailed service records for all work performed, including parts used, labor hours, and diagnostic findings, ensuring clear communication with the service advisors and customers.
Collaborate effectively with service advisors to provide clear explanations of necessary repairs and maintenance to customers, fostering trust and ensuring a positive customer service experience.
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Train and develop staff to consistently perform to company standards
Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
Control store expenses, including staffing, supplies, and services
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Train and develop staff to consistently perform to company standards
Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
Control store expenses, including staffing, supplies, and services
...