Customer Service Management
Team Leadership
Cantonese Language Proficiency
Problem-Solving
Communication Skills
Conflict Resolution
Performance Monitoring
Training and Development
+6
Posted
6 hours ago
Customer Service Executive / Service Receptionist (Automotive)
Payment Processing: Accurately process payments, issue official tax invoices, receipts, and maintain cashiering reconciliation in line with financial guidelines.
Database Management: Input and update accurate customer profiles, service records, and vehicle details within the dealership system.
Service Follow-ups & Reminders: Issue automated/manual service reminders to minimize no-shows and conduct post-service satisfaction calls to gather feedback....
Customer Service
Receptionist Duties
Automotive Industry Knowledge
Communication Skills
Appointment Scheduling
Client Relationship Management
Problem-Solving
Data Entry
Stay up to date with digital marketing trends, tools, and best practices to provide valuable support.
Perform additional duties and responsibilities as assigned by management to support the maintenance, improvement, and effective implementation of TDCX’s Quality Management System.
We are seeking a dynamic and customer focused individual to join our team as a Customer Service Specialist. This position is specifically focus on the Hong Kong marketandHong Kong customers....
Customer Service Management
Team Leadership
Cantonese Language Proficiency
Problem-Solving
Communication Skills
Conflict Resolution
Performance Monitoring
Training and Development
Payment Processing: Accurately process payments, issue official tax invoices, receipts, and maintain cashiering reconciliation in line with financial guidelines.
Database Management: Input and update accurate customer profiles, service records, and vehicle details within the dealership system.
Service Follow-ups & Reminders: Issue automated/manual service reminders to minimize no-shows and conduct post-service satisfaction calls to gather feedback....
Customer Service
Receptionist Duties
Automotive Industry Knowledge
Communication Skills
Appointment Scheduling
Client Relationship Management
Problem-Solving
Data Entry
Payment Processing: Accurately process payments, issue official tax invoices, receipts, and maintain cashiering reconciliation in line with financial guidelines.
Database Management: Input and update accurate customer profiles, service records, and vehicle details within the dealership system.
Service Follow-ups & Reminders: Issue automated/manual service reminders to minimize no-shows and conduct post-service satisfaction calls to gather feedback....
Customer Service
Receptionist Duties
Automotive Industry Knowledge
Communication Skills
Appointment Scheduling
Client Relationship Management
Problem-Solving
Data Entry