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200+ Call Center Jobs in Kuala Lumpur - August 2026 - High Salaries
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Manage Alert
MYR2,200 - MYR2,500 Per Month
KL City
- Secure appointments or follow-up discussions for the Sales / Talent Solutions team
- Confirm appointment details and ensure accurate handover
- Update CRM or tracking sheets with call outcomes, feedback, and next actions ...
Posted
13 days ago
MYR2,200 - MYR2,500 Per Month
KL City
- Secure appointments or follow-up discussions for the Sales / Talent Solutions team
- Confirm appointment details and ensure accurate handover
- Update CRM or tracking sheets with call outcomes, feedback, and next actions ...
Posted
13 days ago
Undisclosed
KL City
- Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
- Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
- Maintain accurate and complete customer records and logs. ...
Posted
14 days ago
Undisclosed
KL City
- Salary - 2900 (Basic) + 400 (SA) + 150 (WFH)
- Language- English - B2
- Experience - 1+ Years in CS ...
Posted
17 days ago
Undisclosed
- A genuine passion for helping people and a willingness to learn on the job.
- Curious and eager to develop problem-solving skills in a real-world environment.
- Good communication skills in English and Bahasa Malaysia — we'll help you grow from there! ...
Posted
18 days ago
Undisclosed
KL City
- Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
18 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- - Delivery excellent customer support & services and offering patient assistance at all times.
- - Respond to customer’s inquiries over knowledge acquired through training (client product,
- continuous improvement, and refresher courses). ...
Posted
3 days ago
Undisclosed
KL City
- To achieve first call resolution where possible and follow up with customers on unresolved issues.
- To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
- To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
19 days ago
Customer Service Executive - Fresh Grads-Exp are welcome (KL-Selangor) Customer Service Executive - Fresh Grads-Exp are welcome (KL-Selangor)
Agensi Pekerjaan ASK Resources Sdn Bhd
MYR3,200 - MYR4,000 Per Month
KL City
- Medical Benefits
- Open for English and Mandarin Speaker (We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients)
- Language Allowances Provided (Mandarin Speaker) ...
Posted
20 days ago
MYR4,500 - MYR5,100 Per Month
KL City
- Proficient in spoken, reading, and written English (B2 level) and Cantonese.
- Willing to work night shifts (8PM–5AM / 9PM–6AM).
- Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience. ...
Posted
13 days ago
MYR4,500 - MYR5,100 Per Month
KL City
- Proficient in spoken, reading, and written English (B2 level) and Cantonese.
- Willing to work night shifts (8PM–5AM / 9PM–6AM).
- Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience. ...
Posted
13 days ago
MYR1,700 - MYR5,000 Per Month
KL City
- Mengenal pasti keperluan pelanggan dan mencadangkan produk Coway yang bersesuaian.
- Membuat follow-up dengan pelanggan yang berminat sehingga proses jualan berjaya diselesaikan.
- Membantu pelanggan dalam proses pendaftaran dan menyediakan dokumen yang diperlukan untuk permohonan. ...
Posted
13 days ago
Undisclosed
KL City
- Validate the proper functioning of standard and/or specialized Ecat iD equipment.
- Troubleshoot, and repair, equipment malfunctions.
- Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
13 days ago
Undisclosed
KL City
- Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems
- Monitor the overall project progress and deliverables in meeting targets and datelines
- Initiate system related projects to enhance the effectiveness of work processes. ...
Posted
24 days ago
Undisclosed
KL City
- Help draft practical materials to improve onboarding and engagement
- Prepare summaries and slides for internal discussions
- Learning how operational and people metrics connect to service quality and customer experience ...
Posted
24 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Handle customer inquiries professionally through appropriate communication channels.
- Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
- Accurately document customer interactions and follow established processes. ...
Posted
6 days ago
Undisclosed
KL City
- Customer Service Representative
- Join our team in Kuala Lumpur as a Customer Support Executive supporting Mandarin-speaking customers and delivering excellent service.
- Key Responsibilities: ...
Posted
25 days ago
TELEPERFORMANCE MALAYSIA SDN. BHD.
MYR4,200 - MYR4,200 Per Month
KL City
- Deliver professional and high-quality customer service
- Meet operational KPIs such as Customer Satisfaction (CSAT), Service Level, and Productivity
- Follow company compliance, quality, and information security standards ...
Posted
25 days ago
Undisclosed
KL City
- Customer Service Representative
- Join our team in Kuala Lumpur as a Customer Support Executive supporting Mandarin-speaking customers and delivering excellent service.
- Key Responsibilities: ...
Posted
25 days ago
Undisclosed
KL City
- Help draft practical materials to improve onboarding and engagement
- Prepare summaries and slides for internal discussions
- Learning how operational and people metrics connect to service quality and customer experience ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
KL City
- We're looking for someone who has:
- SPM holder above
- At least 1 year of Customer Service / Call Centre experience ...
Posted
20 days ago
MYR2,200 - MYR2,800 Per Month
KL City
- Support cross-selling and upselling initiatives
- Work 2 Saturdays per month (10:00 AM – 4:00 PM) as required
- Maintain productivity and quality KPIs ...
Posted
12 days ago
Consumer Support Representatives (Immediate Hiring) Consumer Support Representatives (Immediate Hiring)
Pacific Asiawide Corporation Sdn. Bhd.
MYR2,400 - MYR4,500 Per Month
KL City
- Creating and utilizing various strategies to attract new customers and build brand awareness.
- Coaching Team Members In Effective Customer Service, Product Knowledge, New Marketing Campaigns.
- Identify new clients and work with established clients creating an interest in the products and services offered ...
Posted
a month ago
OPE AI TECHNOLOGY SDN BHD
MYR3,500 - MYR4,000 Per Month
KL City
- Coordinate with users and merchants to improve order completion rates
- Assist users with top-ups, withdrawals, and order placement processes
- Support merchants with payment-related inquiries and operational issues ...
Posted
13 days ago
MYR10,000 - MYR10,000 Per Month
KL City
- Experience overseeing inbound customer service programs and client accounts
- Strong understanding of workforce management, quality assurance, and customer experience operations
- Experience leading teams of 30–100 employees ...
Posted
19 days ago
MYR11,900 - MYR12,000 Per Month
KL City
- Regularly assess operational performance and proactively identify opportunities for process improvement.
- Drive continuous improvement initiatives to optimize processes and service delivery.
- Ensure operational objectives and service standards are consistently achieved. ...
Posted
a month ago
Undisclosed
KL City
- Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
- SPM / STPM /certificate holders with at least 5 years of full time work experience, Diploma with at least 2 years of full time work experience and Fresh Degree holder are welcome.
- Strong customer service mind set with good communication and excellent problem solving skill. ...
Posted
a month ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Conduct regular performance reviews, coaching sessions, and capability upskilling.
- Drive adherence to Cognizant policies, Information Security, and compliance standards.
- Partner with Quality, WFM, Training, and Client stakeholders for continuous improvement. ...
Posted
a month ago
OPE AI TECHNOLOGY SDN BHD
MYR3,500 - MYR4,000 Per Month
KL City
- Coordinate with users and merchants to improve order completion rates
- Assist users with top-ups, withdrawals, and order placement processes
- Support merchants with payment-related inquiries and operational issues ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
18 days ago
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