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1,700+ Call Center Agent Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 1,786 jobs results for
"call center agent"
in Kuala Lumpur
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KOPETRO Trading & Services Sdn. Bhd, KOPETRO - Wilayah Pantai Timur, (Kerteh, Terengganu - Gebeng, Pahang)
MYR2,000 - MYR3,000 Per Month
KL City
- Provide administrative and operational support to ensure efficient account management.
- Monitor project timelines, milestones, and deliverables to ensure timely execution.
- Coordinate with internal stakeholders to track progress and resolve operational issues. ...
Posted
8 days ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
8 days ago
MYR1,700 - MYR2,550 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
8 days ago
MYR1,700 - MYR2,550 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
8 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Operate the Point of Sale (POS) system efficiently for order entry, payment processing, and accurate cash handling.
- Maintain a clean and organized work environment, adhering to strict food safety and hygiene standards at all times.
- Assist with inventory management, including receiving stock, monitoring supplies, and reporting any shortages or discrepancies. ...
Posted
8 days ago
Undisclosed
KL City
- Act as a confidant to the relevant internal team, feeding them ground-level client intelligence (sentiment, product friction, usage patterns) they can use in renewal and expansion conversations.
- Pick up operational work referred to you internally, and refer clients onward once they grow above the revenue threshold.
- Assist in Implementation Card Design submissions, Customer support, and other operational requests. ...
Posted
9 days ago
MYR1,700 - MYR1,850 Per Month
KL City
- Maternity leave
- Meal allowance
- Opportunities for promotion ...
Posted
8 days ago
INNOVA SOLUTIONS TECHNOLOGIES PTE. LTD.
MYR4,400 - MYR7,500 Per Month
KL City
- Location:KL sentral, NU Tower 2
- Salary: up to 4100 MYR + up to 300 MYR KPI Allowance + sales comm
- 5 day work week, normal office hour ...
Posted
8 days ago
MYR1,700 - MYR1,950 Per Month
KL City
- Serve food & drinks
- Operate Cashier / POS system
- Make drinks (if needed) ...
Posted
9 days ago
Undisclosed
KL City
- Servicing-to-Sales Implementation: Measure the timely and successful completion of service-to-sales deliverables, ensuring quality implementation and full output realization within required timeframes.
- Continuous Improvement Delivery: Measure the timely identification and delivery of continuous improvement initiatives, with success measured by reduction in manual handling volumes, cost-to-serve improvement, NPS, and operational efficiency gains.
- Customer Journey Experience: Track journey-specific feedback, drop-off rates, and repeat contact rates across voice and servicing channels, with particular emphasis on removing friction in the IVR and call flow. ...
Posted
10 days ago
IDEMIA Public Security
Undisclosed
KL City
- Designs corrective action plans or local workarounds that allow issues to be solved within the SLA
- Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress
- Maintains support documentation up to date ...
Posted
10 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
11 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
11 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
11 days ago
Undisclosed
KL City
- Organize employee training, including onboarding, product knowledge, communication skills, and after-sales standard training to enhance team capabilities.
- Evaluate employee performance and provide feedback, pay attention to employee career development, and create a positive team atmosphere.
- Establish and improve the after-sales service system, formulate after-sales processes and standards, and ensure efficient and high-quality services. ...
Posted
11 days ago
Undisclosed
KL City
- Liaise with clients, partners, and internal stakeholders to resolve operational issues and ensure smooth day-to-day business operations.
- Gather and communicate market feedback, client insights, and operational challenges to support continuous business improvement.
- Identify opportunities to enhance workflows, processes, and procedures to improve operational efficiency and client satisfaction. ...
Posted
11 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Implements the customer recognition/service program, communicating and ensuring the process. ...
Posted
11 days ago
MYR2,800 - MYR3,200 Per Month
KL City
- iii. Take accurate food and beverages orders and input them into the system.
- iv. Serve food and drinks promptly according to hotel standards.
- v. Handle multiple tables simultaneously while maintaining service quality ...
Posted
11 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- 3) Manage all transactions efficiently and honestly. Manage customer transactions using the system assign by the Company.
- 4) To update the daily works reports which is assigned by superior.
- 5) Ensure that all payments are received accurately, correctly and entered into the cash register machine. ...
Posted
11 days ago
MYR3,500 - MYR3,500 Per Month
KL City
- Familiar with POS or inventory systems (e.g., SQL, AutoCount, SAP, HR2000, etc.) is an advantage.
- Good organizational and time management skills.
- Able to work independently and under pressure. ...
Posted
11 days ago
MYR1,800 - MYR2,000 Per Month
KL City
- Check customer orders and ensure the correct items and prices are entered.
- Issue receipts and provide change accurately.
- Maintain sufficient cash float and perform cash counting at the beginning and end of each shift. ...
Posted
11 days ago
Undisclosed
KL City
- Manage customer complaints and more complex claims-related enquiries through to resolution
- Maintain accurate case records and customer information within the CRM system
- Monitor and follow up on outstanding cases with internal and external stakeholders to ensure timely resolution ...
Posted
11 days ago
Undisclosed
KL City
- Elevates customer experience by managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard
- Contributes to the development and maintenance of customer relationships to ensure satisfaction and retention of current customers
- Partners with business partners to manage internal development and implementation of any new product or enhancement ensuring that customer 'voice' is taken into account ...
Posted
12 days ago
Undisclosed
KL City
- Collaborate with customers to understand their business goals and technical requirements.
- Partner with customer architects team to help align architecture to customer business needs.
- Create and document tailored Customer Success Plans that align with customers' business and technology goals, conduct reviews, and track progress. ...
Posted
12 days ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
12 days ago
Undisclosed
KL City
- Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.)
- Work with squad leads and people managers on consolidation of the performance evaluation results and identified development needs translating them into actual opportunities for the Delivery team members
- 5-8 years of overall career experience, preferably in professional services industry ...
Posted
12 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
12 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Manage appointments and rapport with potential parents / clients
- Follow up with clients on event dates / proposals / quotations, etc
- Build strong and effective client management relationship with all customers ...
Posted
13 days ago
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