Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and service to meet customers’ needs.
Manage the MFRS9 related matters (assessment, etc. in relation to their portfolio).
Co-monitor with BDM, Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.
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Acts as a change agent, builds and delivers change acceptance strategies and sustainability plans for programs, initiatives, projects and services to improve organizational performance
Analyze issues and influence solutions and execute large-scale change projects with measurable outcomes.
Builds strategic relationships with key stakeholders, including HR Business Partners, and internal and external service partners.
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Run the R&D pilot line — Oversee efficient pilot-line operations, modeling and simulation, and continuous improvement to de-risk technology transfer into high-volume manufacturing at M-site and S-site.
Partner with customers — Serve as the senior technical face to customers on new product, material, and process development, delivering “deep dive” presentations and co-developing power-packaging solutions for demanding reliability and mission-profile requirements.
Drive value engineering — Establish critical internal capabilities and lead value-engineering and materials cost-reduction initiatives without compromising power-cycling, thermal, or long-term reliability performance.
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