Maintenance of SOPs, Knowledge Base and User Guidance. Audit control management (ICFR). Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts
Project management (lead, coordinate, facilitate, participate within RSS projects and participate in global projects)
Strong communication skills in English (written and spoken) are essential. Strong customer centricity and stakeholder management skills
...
Assist with various testing phases (Unit Testing, System Integration Testing, Factory Acceptance Testing, User Acceptance Testing) as well as the Go-Live process
Serve as the connecting point between clinical staff, hospital management, and IT vendors