Maintain client workflow diagrams and runbooks documenting custom and critical system workflows, integrations, feeds, and settings to enable the ERS team to provide a consistent service that is personalized to the specific customer’s use of the system
Review, recommend and drive digitalisation initiatives with key stakeholders (e.g. DSTA management/entities, MINDEF/SAF, external agencies) in records management to meet organisation's evolving business needs.
Strengthen financial reporting governance and controls, while reviewing existing processes to improve efficiency and streamline end-to-end reporting activities.
Review, recommend and drive digitalisation initiatives with key stakeholders (e.g. DSTA management/entities, MINDEF/SAF, external agencies) in records management to meet organisation's evolving business needs.
Maintain client workflow diagrams and runbooks documenting custom and critical system workflows, integrations, feeds, and settings to enable the ERS team to provide a consistent service that is personalized to the specific customer’s use of the system
Drive incremental Business Information revenue through new and existing broker relationships, ensuring accurate sales forecasting and pipeline management.
Review, recommend and drive digitalisation initiatives with key stakeholders (e.g. DSTA management/entities, MINDEF/SAF, external agencies) in records management to meet organisation's evolving business needs.